Product Development Lead at CSquared

About the job

To lead products and service innovations through collaboration with cross functional teams and ecosystem partners to build customer-centric solutions for CSquared customers. To champion an innovative culture internally and externally and attract a pool of creative talent to enhance our offerings.

Responsibilities

• Own and drive product development life cycle through the Product development Framework.
• Work closely with Customer Experience teams to develop customer centric products and services with delightful customer journeys.
• Engage with customers in the Ideation stage of Product life cycle to ensure fidelity to the Voice of the Customer.
• Develop Product Specification Documents to guide the development process.
• Liaise with technical teams to ensure technical feasibility in product development.
• Work with Business Development to ensure commercial viability of products and services.
• Defines the UI and most appropriate design & solution architecture for launching new offers to the market as well as up-grading /overhauling existing offers
• Work together with technical teams in order to design, configure and deliver the systems, products and services to meet innovations requirements in a timely fashion.
• Drive regular product performance reviews to ensure they meet set metrics.
• Ensure compliance with the Innovations governance process.
• Secure and safe-guard Csquared’s intellectual properties assets.
• Maintain up to date documentation of all products and services.

Preferred qualifications:

• 5 years + work experience
• Bachelor's degree in Computer Science or a related technical field involving systems engineering.
• Work experience in computing, distributed systems, storage, or networking
• Experience designing, analyzing and troubleshooting large-scale distributed systems.
• Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.
• Experience working in Cloud environments.
• Cloud Certification - AWS, GCP, MS Azure