Project Manager at Flexi-Personnel

JOB PURPOSE:

• This individual will be in direct contact with the organization’s clients to help them with the good use of the ERP and CRM Software. They will analyse the needs and deliver personal training sessions to the users of the system. Basically, they will be responsible for delivering the best management solution to the customers. As a Project Manager, the incumbent will also support the growth of our client’s partner network. They will help & coach our client’s partners, from all around the region, to implement their customers' projects and to become the software experts.
• This individual will have the opportunity to develop larger accounts. They will  manage many projects. The objective is still to implement our client’s software and deliver tailor-made training. The incumbent will work on various projects at the same time.

KEY ROLES AND RESPONSIBILITIES:

Project Implementation: -

• Analyse the customer needs and suggest solutions.
• Implement the agreed solutions.
• Gain the trust of existing customers.
• Follow the project and communicate about its status and the ongoing tasks.
• Organise and follow up implementations the ERP and CRM software.

Other Key Responsibilities: -

• Cycle back feedback to other related stakeholders.
• Coaching & Training.

EDUCATIONAL QUALIFICATIONS AND CAREER EXPERIENCE:

• A bachelor's or a master's degree in a relevant field.
• Fluent in understanding of English.
• A fast learner.
• Experience in a similar role.

Core Competencies:

• Confident presenter who can understand and capture the needs of different stakeholders accurately
• Good organizational skills.
• Excellent Product and Business knowledge.
• Passion to succeed