Vacant Positions at Flexi-Personnel

JOB PURPOSE:

• This individual will be responsible for providing front-office and administrative support to ensure smooth day-to-day operations within the HR Department and the Programme. They will serve as the first point of contact for visitors and general inquiries, support HR administrative processes, and assist in maintaining organized office systems, records, and communication channels.

KEY ROLES AND RESPONSOBILITIES:

• Receive, screen, direct, and maintain records of all incoming phone calls, emails, and other electronic and front office correspondence.
• Receive, record, and distribute all incoming and outgoing letters, invoices, parcels, and other deliveries to the appropriate internal and external recipients.
• Manage visitor reception by professionally receiving, recording, and guiding visitors, ensuring a welcoming and organized front office environment.
• Provide general administrative support, including scheduling meetings and appointments, assisting with staff travel logistics, photocopying, filing, data entry, and other assigned office support tasks.
• Provide HR administrative support by contacting candidates, scheduling interviews, coordinating inductions and training, performing HRMIS data entry, supporting HR events, and handling other assigned HR-related administrative duties.
• Support HR service delivery by responding to, recording, and escalating general HR inquiries related to HR operations, HRMIS, policies, and procedures.
• Ensure the Reception and HR offices are well organized, presentable, and maintained in compliance with professional standards, policies, and procedures.

EDUCATIONAL QUALIFICATIONS AND CAREER EXPERIENCE:

• A minimum of a diploma in business administration, management, or related field from a recognized institution.
• Minimum of 2 years of experience in HR and Front Office Operations in a busy multi-cultural environment.
• Practical experience in the use of technology in HR and Front Office Operations.

Core Competencies:

• Demonstrated high levels of integrity and confidentiality.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to work with diverse teams and build strong relationships.
• Ability to deliver quality outputs within strict timelines.
• Excellent customer service skills, very well groomed, and flexible.

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JOB PURPOSE:

• This individual will be responsible for leading the design and delivery of talent management strategies and processes, including recruitment, performance management, and learning and development, supported by effective use of HR systems and tools. They will ensure efficient, consistent, and data-informed HR service delivery by optimizing HR platforms, driving user adoption, and aligning talent practices with organizational goals.

KEY ROLES AND RESPONSIBILITIES:

• Provide strategic and technical leadership in the design, implementation, and continuous improvement of Talent Management strategies, policies, and procedures aligned to organizational goals.
• Lead and oversee end-to-end recruitment and selection processes, including effective utilization of Applicant Tracking Systems (ATS), to ensure timely acquisition of high-quality talent.
• Manage and continuously enhance onboarding and staff integration processes to promote a positive employee experience and alignment with organizational culture.
• Oversee the implementation and continuous improvement of the Performance Management System (PMS), ensuring effectiveness, accountability, and alignment with organizational objectives.
• Lead the planning, delivery, and evaluation of Learning and Development initiatives, including Training Needs Analysis, capacity building, and Continuous Professional Development (CPD).
• Provide leadership, supervision, and capacity building to the Talent and HR Systems team to ensure efficient and high-quality service delivery.
• Oversee the effective utilization, maintenance, and continuous improvement of HR systems and tools (including HRMIS and related platforms) to support talent management processes.
• Act as the primary liaison between HR, IT, and system service providers to ensure optimal functionality, user support, and continuous enhancement of HR systems.
• Promote adoption and effective use of HR systems by leading user training, support, and change management initiatives across the organization.
• Support HR and organizational decision-making by generating and analysing HR reports, metrics, and insights related to talent management and workforce trends.
• Oversee employee lifecycle processes, including leave and absence management and contract administration through HR systems, ensuring compliance with applicable laws and policies.
• Identify, lead, and implement innovations and improvements in Talent Management and HR systems to enhance efficiency, employee experience, and alignment with emerging best practices.

EDUCATIONAL QUALIFICATIONS AND CAREER EXPERIENCE:

• A minimum of a Masters degree in Human Resources or any relevant field from a recognized university.
• A minimum of 8 years of overall HR Generalist/ Specialist experience, 4 of which were at the Management level in Talent Management at a reputable organization.
• Full CHRP-K/ SHRM/ CIPD certification
• IHRM Valid Membership
• Demonstrated experience in the use of technology in HR Talent Management and service delivery.
• Certificate in Leadership and or Management from a recognized institution.

Core Competencies:

• Demonstrated high levels of confidentiality and integrity.
• Excellent interpersonal, written, presentation, and communication skills.
• Ability to build strong and diverse effective teams, delegation, and team motivation.
• Excellent analytical skills and ability to deliver quality outputs within strict timelines.
• Strong networking, collaboration, management and decision-making skills.

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JOB PURPOSE

• The Junior IT Support Technician will serve as the first point of contact for IT users, providing day‑to‑day technical assistance and basic troubleshooting support. The role focuses on supporting the installation, maintenance, and reliable operation of IT systems and devices while offering learning and growth opportunities under the guidance of senior IT staff.

KEY ROLES AND RESPONSIBILITIES

• Provide first‑level technical support to users through physical and remote troubleshooting, resolving common IT issues and appropriately escalating complex incidents.
• Assist with the installation, configuration, and basic maintenance of computers, printers, operating systems, and other endpoint devices.
• Support routine IT operational tasks such as user setups, basic network connectivity checks, and device rollovers in line with established procedures.
• Document support requests, actions taken, and resolutions within the IT service management system.
• Assist senior IT staff and vendors during IT equipment deployments, upgrades, and maintenance activities.
• Support users with basic system usage guidance and contribute to the development of simple user guides and FAQs.
• Participate in IT projects and learning activities to build knowledge of organisational systems, tools, and standards.
• Adhere to IT policies, security guidelines, and change management processes at all times.

EDUCATIONAL QUALIFICATIONS & CAREER EXPERIENCE

• Bachelor’s Degree in Computer Science, Information Technology,
• Entry‑level IT certifications, including Microsoft Certified IT Professional (MCITP) or similar, are an added advantage.
• A minimum of three (3) years of exposure to IT endpoint or user support, preferably within environments using Active Directory services.
• Practical exposure to frontline IT support tasks such as basic troubleshooting, system maintenance, and user support is desirable.
• Demonstrated ability and eagerness to learn new technologies and develop practical IT skills.

CORE COMPETENCIES

• High level of integrity and respect for confidentiality.
• Good verbal and written communication skills.
• Willingness to learn, follow instructions, and work collaboratively within a team.
• Basic problem‑solving and analytical skills.
• Ability to organise tasks and work within defined timelines

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JOB PURPOSE:

• The individual will support the implementation of talent management processes, including recruitment, onboarding, performance management, and learning and development. They will ensure efficient and compliant HR service delivery through effective use of HR systems and tools, contributing to a skilled, engaged, and high-performing workforce.

KEY ROLES AND RESPONSIBILITIES:

• Implement end-to-end recruitment and selection processes, including job posting, shortlisting, interview coordination, and onboarding, ensuring compliance with policies and use of HR systems.
• Coordinate staff onboarding and induction processes, ensuring timely documentation, system updates, and smooth integration into the organization.
• Monitor and track employee probation periods, facilitate evaluations, and follow up on confirmations or required actions.
• Support contract management processes, including preparation, updates, and proper administration of employment contracts and related records within HR systems.
• Coordinate the performance management process, ensuring timely completion of appraisals, providing guidance to staff, and maintaining accurate system records.
• Generate and maintain HR reports and data related to recruitment, performance management, and other talent metrics to support decision-making.
• Support the identification and implementation of learning and development initiatives, including training coordination, logistics, and tracking participation and outcomes.
• Facilitate internal training sessions and support delivery of capacity-building initiatives across the Programme.
• Ensure effective utilization of HR systems and tools by maintaining accurate data, supporting users, and escalating system issues where necessary.
• Support the implementation and communication of HR policies, procedures, and SOPs, ensuring consistent understanding and application across the Programme.
• Supervise and guide the Assistant HR Officer in daily HR operations, ensuring quality, timeliness, and adherence to standards.
• Provide day-to-day HR support to staff and management on talent-related matters, ensuring compliance with policies, procedures, and labour laws.

EDUCATIONAL QUALIFICATIONS AND CAREER EXPERIENCE:

Mandatory:

• A Bachelor’s degree in Human Resource Management or related field.
• CHRP II
• IHRM Membership
• A minimum of 4 years relevant experience; 1year supervisory experience would be an added advantage.

Desirable:

• Knowledge of Kenya Labour Laws and practices.
• Knowledge of Talent Management required
• Experience in implementing Human Resources Information Systems.

Core Competencies:

• Demonstrate high levels of integrity and confidentiality.
• Excellent interpersonal, written, presentation, and communication skills.
• Basic analytical, problem-solving, and critical thinking skills.
• Team working and ability to work in diverse teams.
• Flexibility, adaptability, multi-tasking, and attention to detail.

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JOB PURPOSE:

• This individual will be responsible for bridging the gap between health researchers, policy makers and implementers at national and sub-national levels through engaging relevant stakeholders and communicating evidence-based recommendations to influence research and ensure policy uptake. They will support the development and implementation of policy engagement strategies, facilitate collaborations with local and international partners, and strengthen research uptake through technical guidance, communication, and capacity-building initiatives.

KEY ROLES AND RESPONSIBILITIES:

• Lead the development, implementation, and periodic review of the Policy Engagement and Research Uptake strategy, maintaining an up-to-date database of local and international policy stakeholders and their engagement platforms.
• Build and maintain relationships with local and international stakeholders, collaborating through meetings, conferences, scientific forums, and ongoing engagement to promote effective policy uptake.
• Develop and disseminate in consultation with the communications team, user-friendly research uptake materials, including policy briefs, news stories, research bulletins, infographics, podcasts, videocasts, and other communication tools tailored to target stakeholders.
• Develop mechanisms to evaluate the uptake and impact of research policies and interventions and identify emerging opportunities to promote the Programme’s research work.
• Provide timely technical advice on policy engagement to staff, management, and stakeholders, recommending updates to policies and procedures as necessary.
• Lead capacity-building initiatives by conducting research, training, and knowledge-sharing sessions on emerging trends, innovations, and new approaches in policy engagement for researchers and staff.
• Design and implement policy engagement projects, providing oversight to ensure timely delivery of objectives within available resources.
• Support internal coordination and communication between research teams and policy stakeholders to facilitate the translation of research findings into actionable policy recommendations.

EDUCATIONAL QUALIFICATIONS AND CAREER EXPERIENCE:

• A minimum of a Masters degree in Communication, Public Health, Health Policy, Public Policy, or any other relevant field from a recognized university.
• Minimum 8 years overall experience, Four (4) of which were at managerial level.
• Demonstrable experience in Policy engagement in a multidisciplinary Health Research and/or health other development institution.

Core Competencies:

• Demonstrate high level of understanding and experience in policy making in any sector.
• Demonstrate high levels of integrity and confidentiality.
• Excellent interpersonal, written, presentation and communication skills.
• Ability to work with diverse teams and build strong relationships with all stakeholders.
• Ability to engage with confidence to wide range of audiences including policy holders at all government levels including Ministry of Health, Educational institutions, hospitals, private sector and at the community level to support HROKL’S scientists in the policy making engagements and initiatives.
• Ability to deliver quality outputs within strict timelines.
• Strong analytical, critical thinking and Supervisory skills.
• High level of attention to details 

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JOB PURPOSE:

• This individual will be responsible for supporting the design, implementation, maintenance, and optimization of organizational database systems to ensure data integrity, availability, security, and performance. They will provide technical expertise in database architecture, system integration, performance monitoring, troubleshooting, disaster recovery, and user support, while contributing to innovation and continuous improvement in database management practices.

KEY ROLES AND RESPONSIBILITIES:

• Support the analysis of data requirements and translate data models into effective and scalable database schemas.
• Conduct routine monitoring, diagnostics, and performance tuning of database systems using appropriate tools and emerging technologies to ensure optimal functionality.
• Execute system integrations, data migration processes, and database backups, and implement disaster recovery plans to prevent data loss and ensure business continuity.
• Receive, troubleshoot, perform root cause analysis, resolve, and/or escalate database-related issues in a timely manner.
• Participate in the design and implementation of Database Management projects by providing technical DBA support to cross-functional teams.
• Collect and analyses user feedback, and recommend innovations, emerging technologies, and improved approaches to enhance database administration and overall IT efficiency.
• Provide timely technical advice on database management to staff, management, and stakeholders, and recommend updates to related policies and procedures.
• Conduct user training sessions on database applications, system enhancements, orientations, and other knowledge transfer initiatives as required.

EDUCATION QUALIFICATIONS AND CAREER EXPERIENCE:

• A minimum of a Bachelor’s degree in computer science or information technology and any relevant field from a recognized university.
• Relevant DBA Certifications such as OCA, MYSQL, MCSA from a recognized institution.
• Must have a minimum of 4 years of overall experience One(1) year supervisory experience an added advantage from a reputable organization.
• Demonstrable experience in Electronic Data Collection systems i.e. REDCap.
• Knowledge of development languages e.g., Python is an added advantage.

Core Competencies:

• Demonstrate high levels of integrity and confidentiality.
• Excellent interpersonal, written, presentation, and communication skills.
• Ability to work with diverse teams and build strong relationships.
• Ability to deliver quality outputs within strict timelines.
• Strong analytical, diagnostic, and problem-solving skills.

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JOB PURPOSE:

• This individual will be responsible for providing strategic leadership, governance, and oversight of all Information Technology functions to support the HROK Programme’s mandate and strategic objectives. They will lead the development and implementation of the IT strategy, ensure reliable and secure IT operations, oversee digital transformation initiatives, and drive innovation, compliance, and performance across infrastructure, software development, service delivery, and IT projects. The position will be accountable for ensuring that IT systems, services, and resources effectively enable institutional efficiency, data security, and business continuity.

KEY ROLES AND RESPONSIBILITIES:

• Provide strategic leadership, direction, and oversight to the IT Department to ensure effective delivery of its mandate and alignment with HROK’s strategic objectives.
• Develop, implement, and periodically review IT strategic and operational plans, frameworks, policies, and standards to ensure alignment with institutional goals and best practice.
• Oversee end-to-end IT operations, including infrastructure, software development, service desk, cybersecurity, data management, and user support, ensuring service reliability, performance, and continuous improvement.
• Lead IT governance, security, and compliance initiatives, including IT risk management, data protection compliance, regulatory adherence, and implementation of appropriate security controls and business continuity measures.
• Provide oversight and strategic direction for all IT projects and digital transformation initiatives to ensure timely delivery, optimal resource utilization, and achievement of intended outcomes.
• Lead departmental budgeting, procurement planning, and financial management processes, ensuring efficient and accountable utilization of approved resources.
• Prepare and present periodic and ad hoc IT performance, risk, and management reports to the Chief Operating Officer and senior management.
• Drive innovation by identifying and recommending emerging technologies, system enhancements, and process improvements to enhance operational efficiency and institutional effectiveness.
• Provide high-level technical advisory support to management and stakeholders on IT strategy, systems architecture, risk, and policy matters.
• Lead talent management and capacity building within the IT function by overseeing staff performance, succession planning, continuous professional development, and user training initiatives.
• Develop and manage departmental budgets and procurement plans.
• Oversee cost-effective utilization of IT resources and investments.

EDUCATIONAL QUALIFICATIONS AND CAREER EXPERIENCE:

• A Master’s Degree in Computer Science, Information Technology, or a related field from a recognized university.
• A Bachelor’s Degree in Computer Science, Information Technology, or a related field from a recognized university.
• Relevant professional certifications (e.g., IT governance, AI, cybersecurity, project management) and membership in professional bodies where applicable.
• Minimum of 10 years of overall IT experience, with at least five 5 years at a senior management level in a reputable organization.
• Demonstrated experience in managing complex, multidisciplinary IT projects and enterprise systems.
• Certification in Leadership and/or Management from a recognized institution.

Core Competencies:

• Demonstrated high levels of confidentiality and integrity.
• Excellent interpersonal, written, presentation and communication skills.
• Ability to build strong and diverse effective teams, delegation and team motivation.
• Excellent analytical and strategic thinking skills.
• Strong Management, leadership and decision-making skills.
• Able to work in multi-cultural communities

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JOB PURPOSE:

• This individual will be responsible for providing robust, high-performance computing (HPC) and Linux system administration support to a scientific research facility. They will be critical in ensuring the smooth and effective operation of HROKL’s bioinformatics and data science infrastructure, which supports a range of genomics, epidemiology, and machine learning projects.
• The candidate will work closely with IT, the Biosciences Sequencing laboratory lead and scientific teams to maintain a resilient, secure, and high-performing computational environment.

KEY ROLES AND RESPONSIBILITIES:

HPC and Systems Administration: -

• Ensure the smooth and effective operation of the research facility's HPC and data science cluster, including:
• A high-performance compute cluster (HPC) with over 250 processing cores.
• A GPU cluster comprising NVIDIA GPUs (e.g., A100, V100, Tesla V100).
• 150 terabytes of clustered file storage (GlusterFS).
• Several physical and virtual servers.
• Install, configure, tune, and troubleshoot a suite of Linux storage and compute servers, including dedicated GPU servers.
• Manage HPC file systems such as Ceph, Lustre, and JuiceFS.
• Install, configure and administer HPC network services (SSH, Samba, Apache, rsync, NFS) and database applications (PostgreSQL, MySQL).
• Perform routine Linux system audits, upgrades, and preventive maintenance to keep equipment at peak performance.

Software, Security, and Automation:

• Manage user accounts, system security, software updates, and scientific applications.
• Carry out scripting (Bash, Shell, Perl, Python, R) to support researchers' data analysis, automate tasks, and strengthen team capacity.
• Setup and deploy container-based solutions (Docker, Kubernetes, Singularity) for end-users.
• Improve server architecture, e.g., by implementing consistent configuration management tools like GNU-Guix.
• Participate in and enhance the automation of Next Generation Sequencing (NGS) pipelines.

Data Management and Security: -

• Perform backup and restore operations for research data and system configurations.
• Liaise with the Infrastructure team to develop and maintain resilient data storage.
• Be responsible for business continuity and disaster recovery for the Linux ecosystem.

User Support and Collaboration: -

• Provide support for Linux workstations and links from Windows desktops to Linux servers.
• Work and collaborate with the HPC user community, providing timely resolution of issues.
• Provide relevant training to scientific teams.
• Build and evolve architectural diagrams for the bioinformatics environment and provide comprehensive documentation for all processes.
• And any other assigned duties by the line managers.

EDUCATIONAL QUALIFICATIONS & CAREER EXPERIENCE:

Mandatory:

• Bachelor of Science in Computer Science, Information Technology, Mathematics, Physics, or a related field.
• Minimum of 5 years of experience with 3 Years’ experience at Supervisory level in Linux systems administration, preferably in a RedHat or CentOS environment.
• Expert knowledge of Linux operating systems and distributed file systems (e.g., GlusterFS, Lustre).
• Proven experience working with and supporting high-performance computing (HPC) clusters.
• Experience working with multiple GPUs, including the NVIDIA series.
• Strong scripting skills in Bash or Perl/Python for automation and support.
• Working knowledge of IT environments and the ability to install and maintain computer equipment.

Desirable:                          

• Advanced Certification in Linux System Administration (e.g., RHCE, GCUX, Linux+, LFCE, RedHat OpenShift, or RedHat Automation with Ansible).
• Experience with GPU virtualization, Docker, Kubernetes, and Singularity.
• Knowledge of systems programming (e.g., C, C++, Rust) and scripting languages (e.g., Python, Julia, R).
• Experience in supporting a 20+ server environment.
• Short-course training in Bioinformatics packages, networking, or customer service.
• Knowledge of bioinformatics computational packages and experience working in a research establishment.

Core Competencies:

• Strong customer service orientation with excellent communication (written and oral) and interpersonal skills.
• Ability to establish and maintain effective working relationships with managers, end-users, and clients.
• Good logical diagnostic skills and the ability to exercise sound judgment in problem resolution.
• Ability to multi-task, work under high pressure, meet deadlines, and follow up on pending matters with minimal supervision.
• Proven ability to plan own workload and maintain accurate records in an environment with changing priorities.

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JOB PURPOSE:

• The Senior Risk Manager is accountable for overseeing and managing the organization’s risk function. This role leads the development and implementation of comprehensive processes, tools, and systems to identify, assess, quantify, mitigate, monitor, and communicate risks effectively. The Senior Risk Manager ensures that risk management practices are embedded across the organization and provides timely, actionable insights to the Executive Management, Finance Committee, and Board.

KEY ROLES AND RESPONSIBILITIES:

• Lead the development, implementation, and periodic review of a comprehensive risk management framework and policies, ensuring risk is embedded into organizational planning, decision-making, and management activities in collaboration with the COO and Finance Committee.
• Promote a strong risk culture and awareness across the organization by conducting operational and fraud risk training, aligning risk responses with organizational capacity, and acting as the primary advocate and champion for effective risk management.
• Identify, assess, monitor, and escalate key organizational, operational, and shared risks, including fraud risks, ensuring timely mitigation in collaboration with management.
• Oversee the implementation of risk management action plans, ensuring all agreed actions are executed effectively and in a timely manner.
• Lead the development, maintenance, and testing of Business Continuity Plans (BCP) and Disaster Recovery Plans (DRP) across the organization.
• Conduct regular risk assessments and maintain up-to-date risk registers, ensuring timely reporting and enhancing the quality, design, and value of risk reports for internal and external stakeholders.
• Develop and document methodologies for fraud risk assessments and conduct assessments for all new projects to proactively identify vulnerabilities.
• Integrate risk management, compliance, and control measures into organizational policies and procedures, ensuring alignment with regulatory requirements and donor/grant obligations.
• Collaborate with Operations, Finance, and HR to ensure staff awareness of compliance obligations, including mechanisms for periodic confirmation and understanding of grant terms and conditions.
• Provide technical guidance and advisory support on risk management and compliance to staff, management, and other stakeholders, recommending updates to policies and procedures as needed.
• Support tracking, implementation, and reporting of audit actions to ensure accountability and timely closure of findings.
• Research and recommend innovations, emerging risk management approaches, and best practices to continuously strengthen the organization’s risk management capabilities

EDUCATIONAL QUALIFICATIONS,CAREER EXPERIENCE AND SKILLS:

• MBA or MSC in Business, Finance, Economics, and other relevant fields.
• Bachelor’s degree in business, finance, economics, and other relevant fields.
• Minimum Eight (8) years overall experience Four (4) years of which were at Managerial level developing and implementing a risk management framework, preferably in research institutions or non-governmental organizations.
• Proven understanding and experience of risk management methodologies.
• Proven ability to identify, interpret, and document compliance
• requirements related to legal, contractual, regulatory, and financial matters.
• Appreciation for enterprise risk management and the ability to champion it across the business.
• Professional certification risk management, internal audit, or fraud.
• Experience with any Risk and Compliance software.
• Experience with the development and delivery of risk and compliance training

Core Competencies:

• Demonstrate high levels of integrity and confidentiality
• Excellent interpersonal, written, presentation, and communication skills
• Good analytical, problem-solving solving and critical thinking skills;
• Teamwork and ability to work with diverse teams
• Strong Flexibility, adaptability, multi-tasking, and attention to detail
• Strong team coordination and Supervisory skills.
• Ability to balance multiple priorities, demonstrating good organizational skills in order to meet deadlines.
• Ability to develop new framework and implement
• Conversant to Risk management framework

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JOB PURPOSE:

• This individual will be responsible for managing, maintaining, and securing HROK’s databases to ensure data reliability, accessibility, and optimal performance. They will oversee database installation, configuration, backups, performance optimization, user access management, schema design, and disaster recovery planning. The incumbent will also provide technical guidance, lead database-related projects, drive innovation, and build the capacity of database staff.

KEY ROLES AND RESPONSIBILITIES:

• Lead Installation, configuration, commissioning, upgrading, and maintenance of database servers to ensure optimal performance and security.
• Analyze data requirements to establish, modify, or maintain data models, translating them into accurate and efficient database schemas.
• Monitor, diagnose, and optimize database performance using current technologies and best practices.
• Manage data migration, backups, and implement disaster recovery plans to safeguard organizational data.
• Troubleshoot, perform root cause analysis, and resolve database-related issues, escalating complex problems when necessary.
• Lead assigned Database Management projects, coordinating teams to ensure timely and successful delivery within available resources.
• Conduct research and recommend innovations, emerging technologies, and approaches to enhance database management and overall IT efficiency.
• Provide technical advice on database management to staff, management, and stakeholders, recommending updates to policies, procedures, and systems.
• Support capacity building by mentoring, coaching, and conducting training for junior database administrators and users on new applications and best practices.

EDUCATIONAL QUALIFICATIONS AND CAREER EXPERIENCE:

• A minimum of a Bachelor’s degree in computer science or information technology and any relevant field from a recognized university. A master’s degree will be an added advantage.
• Relevant DBA Certifications such as OCA, OCP, MCSD, MCSE, MYSQL for DBA, AGILE, IBM analytics, PMP, PRINCE2 from a recognized institution.
• Must have a minimum of 5 years of overall experience, 3 of which were at a Supervisory level from a reputable organization.
• Demonstrable experience in managing complex and multidisciplinary IT Projects.
• Knowledge of development languages e.g. PHP and Python
• Demonstrable experience in Electronic Data Collection systems i.e. REDCap.

Core Competencies:

• Demonstrate high levels of integrity and confidentiality.
• Excellent interpersonal, written, presentation, and communication skills.
• Ability to work with diverse teams and build strong relationships.
• Ability to deliver quality outputs within strict timelines.
• Strong analytical, problem-solving, and supervisory skills.

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JOB PURPOSE:

• This individual will be in direct contact with the organization’s clients to help them with the good use of the ERP and CRM Software. They will analyse the needs and deliver personal training sessions to the users of the system. Basically, they will be responsible for delivering the best management solution to the customers. As a Project Manager, the incumbent will also support the growth of our client’s partner network. They will help & coach our client’s partners, from all around the region, to implement their customers' projects and to become the software experts.
• This individual will have the opportunity to develop larger accounts. They will  manage many projects. The objective is still to implement our client’s software and deliver tailor-made training. The incumbent will work on various projects at the same time.

KEY ROLES AND RESPONSIBILITIES:

Project Implementation: -

• Analyse the customer needs and suggest solutions.
• Implement the agreed solutions.
• Gain the trust of existing customers.
• Follow the project and communicate about its status and the ongoing tasks.
• Organise and follow up implementations the ERP and CRM software.

Other Key Responsibilities: -

• Cycle back feedback to other related stakeholders.
• Coaching & Training.

EDUCATIONAL QUALIFICATIONS AND CAREER EXPERIENCE:

• A bachelor's or a master's degree in a relevant field.
• Fluent in understanding of English.
• A fast learner.
• Experience in a similar role.

Core Competencies:

• Confident presenter who can understand and capture the needs of different stakeholders accurately
• Good organizational skills.
• Excellent Product and Business knowledge.
• Passion to succeed 

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JOB PURPOSE:

• As a Sales Executive, this individual’s overall objective will be responsible for acquiring new clients. They will engage with potential clients in the region and interest them to acquire our products.

ROLES & RESPONSIBILITIES:

• Develop a pipeline of potential Leads and assess their suitability for our solutions.
• Understand Customer Needs and understand the solutions to offer.
• Carry out presentations, solutions and product demonstrations
• Prepare  business proposals and quotes.
• Collaborate with Internal Teams  and Negotiate and Close potential leads.

EDUCATIONAL QUALIFICATIONS, EXPERIENCE & SKILLS:

• A bachelor’s degree in any related field.
• Experience in a similar role is an added advantage
• Strong  Product and business knowledge.
• Excellent presentation and communication skills.
• Ability to close sales leads and deliver customer value.

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JOB PURPOSE:

• This is a sales role for candidates who are excited to work where business and software intersect. This individual will learn different management practices across various industries and how our client's various applications can be used to serve business needs.
• This individual will be the point of contact of all customers. They will deliver customer satisfaction  and all other customer needs related to the project and provide value to the client.

ROLES AND RESPONSIBILITIES:

• Analyze and understand the clients’ projects in depth.
• Manage a portfolio of existing clients in the region.
• Present the product and new versions to end users.
• Take care of and address all the customer needs and concerns.

EDUCATIONAL QUALIFICATIONS, EXPERIENCE & SKILLS:

• A bachelor’s degree in any relevant field.
• Strong business knowledge and curiosity.
• Experience in a similar role is required and its an added advantage.
• Excellent Presentation, written and verbal communication skills.
• Ability to take initiative and maintain good customer relationships.
• Knowledge of any international language.

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JOB PURPOSE:

This individual will be responsible for leading the design and delivery of the organization’s reward and employee relations functions, including compensation, payroll, benefits, and employee relations processes. They will ensure fair, compliant, and consistent application of reward and workplace practices, supported by effective use of HR systems and data, to enhance employee engagement, retention, and organizational performance.

KEY ROLES AND RESPONSIBILITIES:

• Provide leadership in the development, implementation, and continuous review of compensation, benefits, and employee relations policies, frameworks, and procedures aligned with organizational goals.
• Lead and oversee job evaluation processes, salary benchmarking, and remuneration surveys to ensure equitable, competitive, and internally consistent pay structures.
• Oversee accurate and timely payroll processing, ensuring compliance with statutory requirements, organizational policies, and audit standards.
• Manage employee benefits programs, including medical insurance, group life insurance, and other schemes, ensuring effective administration and service provider performance.
• Lead the management of employee relations processes, including grievance handling, disciplinary procedures, and case resolution, ensuring fairness, consistency, and compliance with labour laws.
• Provide technical guidance to management and relevant committees on employee relations matters to mitigate risk and support sound decision-making.
• Support staff engagement and retention through reward and employee relations initiatives, including staff welfare programs and benefits communication.
• Monitor and analyze compensation, benefits, and employee relations data to generate insights and support decision-making.
• Ensure effective utilization of HR systems and tools in payroll, benefits, and employee relations processes, maintaining data accuracy, confidentiality, and integrity.
• Act as the key liaison with Finance, HR, and external service providers to ensure smooth execution of payroll, benefits, and employee relations processes.
• Lead continuous improvement, innovation, and automation of compensation, benefits, and employee relations processes to enhance efficiency and service delivery.
• Supervise, mentor, and build capacity of the Compensation and Benefits team to ensure high performance and effective delivery across reward and employee relations functions.

EDUCATIONAL QUALIFICATIONS AND CAREER EXPERIENCE:

• A minimum of a Master’s degree in Human Resources or any relevant field from a recognized university.
• A minimum of 8 Years generalist/Specialist experience, 4 of which were at Management level in Compensation and Benefits at a reputable organization.
• CHRP-K/ SHRM/ CIPD
• IHRM Valid Membership
• Demonstrated experience in the use of technology in HR service delivery.
• Certificate in Leadership and or Management from a recognized institution.

Core Competencies:

• Demonstrated high levels of confidentiality and integrity.
• Excellent interpersonal, written, presentation and communication skills.
• Ability to build strong and diverse effective teams, delegation and team motivation.
• Excellent analytical skills and ability to deliver quality outputs within strict timelines.
• Strong management, leadership and decision-making skills.

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JOB PURPOSE:

• The individual will provide both technical and administrative support in the day-to-day implementation of procurement activities by ensuring that goods and services are procured in a timely and cost-effective manner and are availed to user departments in the right quality and quantity. They will serve as the main contact between internal customers and external suppliers.

KEY ROLES AND RESPONSIBILITIES:

• Process all approved purchase requisitions, submit to prospective suppliers and expedite responses for the same.
• Coordinate travel arrangements for staff and programme guests by making hotel reservations and bookings.
• Provide administrative support in planning and compiling documentation for the Procurement Committee.
• Receive and evaluate the quotations submitted by proposed vendors, make recommendations and process local purchase orders (LPO).
• Provide support in preparing tender documents and floating tenders out to vendors/suppliers.
• Provide administrative and technical support in negotiating, preparing and implementing vendor contracts.
• Updating of the vendor database in the financial management system and provide inputs in the preparation of Procurement reports.
• Provide support in disposal of assets declared either obsolete/no more annually or biannually.
• Provide the necessary documentation in support of an up to date and accurate record of all procurement processes.
• Participate in the mentorship and coaching initiatives as per the agreed plans.

EDUCATIONAL QUALIFICATIONS AND CAREER EXPERIENCE:

• A minimum of a Bachelor’s Degree in procurement or a related field from a recognized institution.
• Must have attained a minimum CIPS Level 5 and an active Member of KISM.
• Minimum of 3 years of experience in procurement, preferably in a donor funded environment.
• Demonstratable experience in the use of E-procurement platforms and a very strong proficiency in the use of MS Office applications.
• Experience working for research organizations is an added advantage
• Experience handling bulk procurement projects.

Core Competencies:

• Demonstrated high levels of integrity and confidentiality.
• Excellent interpersonal, verbal and written communication skills.
• Ability to work with diverse teams and build strong relationships with staff and suppliers.
• Ability to deliver quality outputs within strict timelines.
• Strong analytical, negotiation, planning and administrative skills.

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JOB PURPOSE:

• To provide strategic leadership and oversight of occupational health, safety, environment compliance, and sustainability across all sites, ensuring adherence to legal requirements and fostering a strong safety and environment culture. The role focuses on creating a safe, healthy workplace by implementing OHS policies, conducting risk assessments, monitoring compliance, managing incidents, and strengthening staff capacity, while also advising management on health, safety, waste management, and infection prevention practices.

KEY ROLES AND RESPONSIBILITIES:

Strategic Leadership & Governance

• Lead development and implementation of integrated Health, Safety and Environment (HSE) strategies, policies and guidelines. aligned with local laws and international standards
• Serve as principal advisor to the COO and Senior Management on HSE matters. Prepare scheduled and ad hoc Occupational Health and Safety reports for management to support monitoring, compliance, and informed decision-making.
• Provide advice to senior management on environment risks, trends and opportunities with actionable solutions.
• Champion a proactive safety culture and sustainability agenda.
• Drive continuous improvement aligned to ISO 45001 and environment standards.

Occupational Health & Safety Management

• Lead and coordinate vaccination programs, annual medical examinations and Infection, Prevention and Control systems.
• Lead risk assessments, inspections, audits, occupational health assessments and accident investigations.
• Ensure statutory record keeping and compliance documentation and manage all other HSE records, including systems for tracking accidents, investigations, occupational injuries and illnesses, staff vaccinations, and statutory medical examinations.
• Liaise with relevant government authorities, regulatory bodies, and other stakeholders to ensure compliance with applicable Occupational Health and Safety legislation and implementation of corrective and preventive measures.
• Supervise, mentor, and support the Occupational Health Nurse and other assigned staff to ensure effective delivery of Occupational Health and Safety services.
• Chair Health & Safety Committee meetings and present quarterly performance reports.

Environment & Sustainability Management

• Lead the design of a comprehensive Environment & Sustainability strategy aligned with Funder goals and compliance requirements.
• Coordinate the development, implementation, and monitoring of the Programme Environment and Sustainability framework, policies, procedures, and training modules.
• Lead waste management, effluent sampling, emissions monitoring, and water quality compliance.
• Drive sustainability initiatives, including energy efficiency and resource optimization.
• Coordinate statutory energy audits and environment reporting.

Secretary to the Energy Committee.

• Regulatory Compliance & External Liaison
• Ensure compliance with OSHA 2007, DOSHS, NEMA, and Energy Regulations.
• Maintain all statutory permits and licenses.
• Serve as liaison for regulatory inspections and external audits.
• Managed H&S activities for on-boarding of visitors and contractors.

Training & Capacity Building

• Design and implement HSE training and awareness programs for staff and service providers to strengthen compliance and promote a culture of safety.
• Provide technical guidance to managers and project teams.
• Mentor and supervise Occupational Health & Safety Nurse to develop additional roles in the department.

Budget & Resource Management

• Develop and manage HSE budgets.
• Vet and approve HSE suppliers and service providers.
• Ensure prudent utilization of compliance resources.

Job Dimensions:

• Financial Responsibility: Development and management of Health, Safety & Environment budgets, including statutory compliance and sustainability initiatives.
• Supervisory Responsibility: Direct supervision of the Occupational Health & Safety Nurse, including planning, assignment, monitoring, and performance appraisal.

EDUCATIONAL QUALIFICATIONS, CAREER EXPERIENCE AND SKILLS:

• Minimum Master’s degree in Health & Safety, Environment Management, Sustainability or related field from a recognized university
• Minimum eight (8) Years overall experience, four (4) of which were at the Management level at a reputable organization
• Health and Safety management certification from a recognised institution (e.g.NEBOSH, IOSH, ISO 45001 Lead Auditor or equivalent).
• Demonstrated experience in environment and sustainability management.
• Certificate in Leadership and or Management from a recognized institution (added advantage)

Behavioural Competencies:

• Demonstrated high levels of confidentiality and integrity
• Excellent interpersonal, written, presentation and communication skills
• Ability to build strong and diverse effective teams, delegation and team motivation
• Excellent analytical and strategic thinking skills.
• Strong regulatory interpretation and compliance focus.
• Strong Management, leadership and decision-making skills