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  • Posted: Oct 24, 2024
    Deadline: Oct 29, 2024
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  • United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the program...
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    Protocol Assistant (Multiple) - Temporary

    Responsibilities

    • Assisting the field team in ensuring that there is a smooth flow of applications to the host government offices, as follows:
    • Receiving and verifying applications for dispatch from the administrative assistants and ensuring that all required supporting documentation is attached.
    • Confirming that the application owners are registered in the Ministry of Foreign Affairs Integrated Protocol Management Information System (IPMIS); and if not, carrying out the appropriate registration.
    • Scanning and uploading the required documentation to the electronic HCSU IPMIS drive.
    • Updating the status of cases in the HCSU Processmaker Application.
    • Assisting the liaison assistants in processing applications returning from host government offices by:
    • Updating the status of cases in the HCSU Processmaker Application and in the manual registers.
    • Submitting the applications to the team assistant for collection by clients.
    • Recording all rejected applications and routing them to the appropriate administrative assistant for further processing.
    • Assisting the field team in ensuring the timely processing of the following applications for the organization and eligible internationally recruited staff members and their dependents:
    • Notification of arrival documentation and the issuance of diplomatic identity cards and PIN numbers, issuance of re-entry passes and renewal of the same, duty free imports and purchase of duty free liquor and tobacco (official /staff members), issuance and renewal of interim and new Kenyan driving licenses, registration of new/second hand vehicles and transfer/disposal of used vehicles (official /staff members), VAT exemptions (official /staff members), issuance of red number plates, and airport passes.
    • Tracking expiry dates of documents and visas and notify clients to initiate renewal action in good time.
    • Assisting the field team in:
    • Maintaining the records of all vehicles, owners, number plates and logbooks, the transfer and disposal of vehicles, and in the generation of reliable reports and statistics.
    • Preparing draft correspondence, note verbales, covering letters, and reports upon request.
    • Assist with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
    • Assist with visualizations and updating information material such as web pages or brochures.
    • Perform other related duties as assigned.

    Education

    • Completion of secondary education/high school diploma is required. Supplementary training in a field relevant to the post is desirable.

    Work Experience

    • A minimum of three (3) years of relevant work experience in administrative services/office management in a diplomatic setting is required.
    • The minimum years of relevant experience is reduced by two (2) years for candidates who possess a first level University degree.
    • Experience in at least three of these areas; accreditation, duty-free, value-added tax exemption, vehicle registration and driving license processing in a diplomatic setting is required.
    • Experience working with e-government systems such as Integrated Protocol Management Information Systems (IPMIS), National Transport and Safety Authority (NTSA-TIMS), The Republic of Kenya electronic Foreign National Services (eFNS) and iTax is desirable.
    • One (1) year or more of experience in data analytics or related area is desirable.

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    Method of Application

    Interested and qualified? Go to United Nations Office at Nairobi (UNON) on careers.un.org to apply

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