QSSK – Head Of Sales at Q-Sourcing Servtec Group

Job Summary

• To drive revenue growth, market expansion, and commercial strategy for the company’s solar and energy solutions business across Kenya. The role is responsible for leading high-performance sales operations, managing branch performance, building strategic partnerships, and positioning the company competitively within the evolving renewable energy market.
• The ideal candidate should possess strong experience in the solar and energy industry, demonstrate the ability to scale startup operations, manage geographically distributed teams, and deliver sustainable business growth in a competitive and rapidly changing market.

DUTIES & RESPONSIBILITIES:

Strategic Sales Leadership

• Develop and execute national sales strategies aligned with company growth objectives.
• Drive revenue growth across residential, commercial, industrial, and institutional solar segments.
• Identify emerging market opportunities, customer trends, and competitive positioning strategies.
• Lead pricing, market penetration, and customer acquisition initiatives.

Business Development & Market Expansion

• Establish strategic partnerships with developers, EPC contractors, distributors, SACCOs, NGOs, and corporate clients.
• Expand branch network and market footprint across key regions.
• Lead tendering and large commercial proposal development.
• Build strong relationships with regulators, industry stakeholders, and strategic clients.

Branch & Team Management

• Oversee branch sales performance and operational alignment.
• Set sales KPIs, performance targets, and growth forecasts.
• Mentor, coach, and manage branch managers and sales teams.
• Ensure consistent customer experience and operational standards across branches.

Startup & Operational Growth

• Drive structured processes suitable for scaling startup operations.
• Support development of sales systems, CRM usage, reporting dashboards, and operational controls.
• Collaborate with finance and operations teams to optimize margins, collections, and stock movement.

Customer Experience & Retention

• Strengthen customer satisfaction and after-sales engagement.
• Ensure timely issue resolution and service excellence.
• Develop customer retention and account growth strategies.

Reporting & Analytics

• Prepare commercial performance reports and sales forecasts.
• Analyze sales trends, customer behavior, and branch productivity.
• Utilize data and AI-driven insights to improve commercial decision-making.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

Qualifications

• Bachelor’s degree in business, Sales & Marketing, Engineering, Renewable Energy, or related field.
• MBA or equivalent postgraduate qualification preferred.

Experience & Profile

• Minimum 5 years’ experience in sales leadership within the solar, renewable energy, or electrical solutions sector.
• Proven experience managing startup or high-growth business environments.
• Experience managing multiple branches or regional operations.
• Strong understanding of the Kenyan energy market and consumer behavior.
• Demonstrated ability to drive revenue growth and strategic partnerships.