Careers at Q-Sourcing Servtec Group

Job Summary

• To drive revenue growth, market expansion, and commercial strategy for the company’s solar and energy solutions business across Kenya. The role is responsible for leading high-performance sales operations, managing branch performance, building strategic partnerships, and positioning the company competitively within the evolving renewable energy market.
• The ideal candidate should possess strong experience in the solar and energy industry, demonstrate the ability to scale startup operations, manage geographically distributed teams, and deliver sustainable business growth in a competitive and rapidly changing market.

DUTIES & RESPONSIBILITIES:

Strategic Sales Leadership

• Develop and execute national sales strategies aligned with company growth objectives.
• Drive revenue growth across residential, commercial, industrial, and institutional solar segments.
• Identify emerging market opportunities, customer trends, and competitive positioning strategies.
• Lead pricing, market penetration, and customer acquisition initiatives.

Business Development & Market Expansion

• Establish strategic partnerships with developers, EPC contractors, distributors, SACCOs, NGOs, and corporate clients.
• Expand branch network and market footprint across key regions.
• Lead tendering and large commercial proposal development.
• Build strong relationships with regulators, industry stakeholders, and strategic clients.

Branch & Team Management

• Oversee branch sales performance and operational alignment.
• Set sales KPIs, performance targets, and growth forecasts.
• Mentor, coach, and manage branch managers and sales teams.
• Ensure consistent customer experience and operational standards across branches.

Startup & Operational Growth

• Drive structured processes suitable for scaling startup operations.
• Support development of sales systems, CRM usage, reporting dashboards, and operational controls.
• Collaborate with finance and operations teams to optimize margins, collections, and stock movement.

Customer Experience & Retention

• Strengthen customer satisfaction and after-sales engagement.
• Ensure timely issue resolution and service excellence.
• Develop customer retention and account growth strategies.

Reporting & Analytics

• Prepare commercial performance reports and sales forecasts.
• Analyze sales trends, customer behavior, and branch productivity.
• Utilize data and AI-driven insights to improve commercial decision-making.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

Qualifications

• Bachelor’s degree in business, Sales & Marketing, Engineering, Renewable Energy, or related field.
• MBA or equivalent postgraduate qualification preferred.

Experience & Profile

• Minimum 5 years’ experience in sales leadership within the solar, renewable energy, or electrical solutions sector.
• Proven experience managing startup or high-growth business environments.
• Experience managing multiple branches or regional operations.
• Strong understanding of the Kenyan energy market and consumer behavior.
• Demonstrated ability to drive revenue growth and strategic partnerships.

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Job Purpose

• To ensure business compliance to regulations and standards according to the Good Warehousing Practice as outlined by the Pharmacy and Poisons Board (PPB) and adherence to Standard Operating Procedures that govern compliance to ISO 9001:2015.

Key Responsibilities

Regulatory Compliance

• Apply for import permits according to the Pharmacy and Poisons Board (PPB) rules.
• Ensure all documentation required for official records is filed and easily retrievable.

Audits & Non-Conformance Management

• Ensure that non-conformances are initiated, reviewed, and evaluated.
• Ensure non-conformances are closed within 30 days of initiation.
• Prepare non-conformance trends and reports.

Environmental Management

• Participate in the implementation of departmental and site Environmental Management System (EMS) objectives.
• Ensure EMS objectives are monitored and measured.

Documentation & Reporting

• Handle all documentation needed for official records in line with established SOPs and working instructions.
• Prepare weekly reports on regulatory activities.
• Perform any other duties as assigned by Management from time to time.

Qualification and Experience

Education

• Diploma in Pharmacy, Clearing and Forwarding, Information Technology, or a related field.

Experience

• Experience in document management is required.
• Prior exposure to regulatory affairs or compliance roles is an added advantage.

Technical Skills

• Computer literacy, including proficiency in Microsoft Office applications.
• Knowledge of document management systems.
• Understanding of regulatory requirements (PPB, ISO 9001:2015) is an added advantage.

Core Competencies

• Strong attention to detail and organizational skills.
• Ability to work under pressure and meet deadlines.
• Excellent communication and interpersonal skills.
• Integrity and ability to handle confidential information.
• Team player with a proactive attitude.

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Job Purpose

• The Revenue Accountant is responsible for managing the end-to-end billing process across a multi-client service environment, ensuring accurate, complete, and timely invoicing of all revenue-generating activities.

Key Responsibilities

Billing & Revenue Management

• Manage the end-to-end billing lifecycle, ensuring accurate and timely invoicing in line with customer contracts and pricing schedules.
• Monitor and reconcile billable transactions, resolving billing discrepancies, invoice disputes, and customer queries.
• Maintain cordial relationships with clients and principals to aid in on-time collections of due amounts.

Reporting & Systems

• Develop and maintain automated billing, revenue, and management reports using Excel, Power BI, and AI-driven tools.
• Collaborate with Operations, Logistics, Sales, Customer Service, and Finance teams to ensure seamless revenue processing.

Audit & Compliance

• Support audits, internal controls, and billing documentation requirements.
• Ensure compliance with financial policies and procedures.

Qualification and Experience

Education

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• CPA (K), ACCA, or equivalent professional qualification is an added advantage.

Experience

• Proven experience handling large volumes of transactional and financial data.
• Experience managing end-to-end billing in a logistics, supply chain, healthcare, professional services, or multi-client service environment.
• Experience with contract-based and multi-client revenue models.
• Experience with financial ERP systems (SAP experience is an added advantage).

Technical Skills

• Proficiency in Microsoft Excel for financial analysis and reporting.
• Experience with Power BI or other data visualization tools.
• Knowledge of AI-driven reporting tools is an added advantage.

Core Competencies

• Strong analytical and problem-solving skills.
• High attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet strict deadlines.
• Strong stakeholder management and relationship-building skills.
• Team player with a collaborative mindset.