Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.
Read more about this company
The job’s overall purpose is to load and deliver finished goods to customers according to the product specifications and quantities from customer sales orders in a timely manner and in line with the prescribed company guidelines.
KEY ROLES AND RESPONSIBILITIES
Ensure that all FG are handled according to pre-defined loading SOPs with fully approved supporting documents;
Oversee and manage the loading process of all FG on delivery trucks and confirm that the quantities and products loaded match those on the customer sales orders;
Acknowledge Delivery Notes (DN) raised for all finished goods loaded on distributor vehicles from the warehouse;
Ensure constant liaison with the Sales and Transport department for accurate and timely loading and delivery of FG to customers including providing them with supporting documents such as invoices and delivery notes;
Inform customers in a timely manner of any unforeseen delays or problems in delivering their orders;
Support the sales team in customer relationship management such as; building and maintaining relationships with customers, keeping customers updated on the latest products in order to increase sales and constantly identify opportunities to grow the customer database by establishing new relationships
Confirm and acknowledge product returns from customers every week
Help the sales and marketing team in the preparation and organizing of promotional material or events within the designated sales territories;
Report and record all risk issues and incidents identified during daily operations promptly in an incidence register and report the same to the Assistant Sales Manager and EHS team
QUALIFICATIONS
A – Level high school certificate.
Minimum of 1-year related working experience
Physical fitness and strength
Truck driving skills
Basic numerical skills
Product loading and stacking skills
Basic computer skills
Basic logistics and supply chain planning skills
Strong interpersonal skills with the ability to work with multiple teams.