QSSK-WKS-HRA-Human Resource Analyst at Q-Sourcing Servtec Group

Job summary:

Reporting to Group Chief HR Officer, the The HR Analyst provides comprehensive administrative HR support to the Chief HRO and other senior executives in the corporate office.

S/he is responsible for providing data-driven insights to support HR decision-making and strategy development. The position will work closely with HR business partners to identify key HR metrics, analyze data, and create reports and dashboards that provide meaningful insights.

DUTIES & RESPONSIBILITIES:

• Develop and maintain HR dashboards and reports that track key HR metrics such as employee turnover, headcount, and diversity and inclusion statistics
• Conduct ad-hoc analyses and deep dives to identify trends and insights related to HR programs and initiatives, including designing, managing and analyzing employee surveys
• Support the development and implementation of HR analytics tools, such as predictive modeling and workforce planning
• Work closely with HR Managers and Business Partners to understand their needs and analysis them and developing solutions to meet those needs
• Ensure data integrity, and consistency across all HR systems and platforms
• Communicate data insights and recommendations to HR and business leaders
• Support strategic recruiting processes with data and statistics for trends and patterns
• Compile and analyze statutory government labour statistics on behalf of the company
• Analyse competitor’s practices and make recommendations to management
• Facilitate implementation of new employee training, development, recruiting, and other related initiatives
• Contribute to system decision-making, scoping, and arranging HR system projects in support of the overall HR strategy
• Support GCHRO on any other duties as may be assigned from time to time.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

1. Bachelor’s degree in HR Management, Business Administration, or related field
2. Human resources certification
3. 3+ years of experience in HR analytics or data analysis, preferably in a large, complex organization
4. Strong analytical and problem-solving skills with experience in data modelling and data visualization
5. Digital literate – proficient in MS Office Suite with good experience working with HRIS
6. Knowledge of HR practices and policies, including talent management, labour relations, compliance, performance management, and employee engagement
7. Strong communication skills – written and verbal – with the ability to present data insights to non-technical audiences
8. Detail-oriented with a commitment to accuracy and data integrity
9. Capacity to apply discretion and maintain a high level of confidentiality when handling sensitive information
10. Ability to develop and manage interpersonal relationships at all levels of the company