Quality Assurance Technician at Sun King (Formerly Greenlight Planet)

The Quality Assurance Technician will support Quality Assurance Engineers in evaluating hardware issues as well as performing repairs. They will be instrumental in the quality inspection of incoming devices and executing work orders for outgoing meters.   

What you would be expected to do

QA testing & HW repairs

• Perform QA tests on devices
• Perform tests and repairs as dictated by senior technicians and Engineers
• Create repair guides
• Meet required testing/ screening rate set for specific stations
• Organize meters by specific issue categories in order to increase speed and accuracy of repair activities

Cylinder Smart Meter (CSM) work order processing

• Process B2B and B2C work orders in a timely and accurate manner

B2B/ B2C support

• Assist with triaging field issues
• Use available web tools and dashboards to identify meters exhibiting unhealthy traits 
• Perform high-level debugging for field returned devices and ensure issue logs are accurate

You might be a strong candidate if you

• Have any technical diploma or specialized training
• Experienced with basic tools such as multimeters and screwdrivers
• A team player
• Possess strong organizational skills
• Possess problem-solving mindset
• Have a deep desire to learn new technical skills
•  Possess Soldering its a plus
• Have previous experience with IoT hardware its a plus