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SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently h...
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JOB SUMMARY:
To ensure the effective implementation and administration of branch operations policy and process framework by implementation of the Banks operations strategy as assigned. The direct compliance of all branch activities with the bank regulations, code of conduct, standards of practice, adherence to internal policies and procedures with the highest standards as well as ensure effective and efficient coordination of the banks operations processes to deliver excellent customer service while mitigating operational risks.
KEY RESPONSIBILITIES:
Strategy Implementation - 20%
Service Delivery - 30%
Compliance - 30%
People Management - 20%
Other Skills and Competencies
Supervision required in the job, if applicable:
Contacts and Relationships
Internal Contacts (e.g: other jobs within the organization etc):
External Contacts (e.g: suppliers, contractors, industry stakeholders etc):
Expiry Date: Jan 23 2023
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