Regional Manager –Device Financing - Nairobi at Mogo Finance

What you will do:

Regional Sales Performance & Growth 

• Own and deliver regional sales targets (daily, weekly, monthly). 
• Drive expansion of active dealers, agent dealers, and sellers across all counties. 
• Ensure balanced growth across brands, channels, and locations. 
• Identify underperforming areas and execute turnaround plans with ASMs. 
• Champion quality sales to protect portfolio health and repayment performance. 

Leadership & Management of ASMs 

• Directly manage, coach, and appraise Area Sales Managers. 
• Set clear performance targets for ASMs aligned to regional and company KPIs. 
• Conduct regular field rides, performance reviews, and strategy check-ins. 
• Build a high-performance culture focused on accountability, execution, and integrity. 
• Identify training gaps and coordinate targeted capacity building. 

Dealer & Channel Management 

• Oversee onboarding, activation, and performance of dealers and agent dealers. 
• Ensure dealers meet compliance, margin deposit, and operational requirements. 
• Drive dealer engagement through structured follow-ups and performance reviews. 
• Resolve dealer escalations and operational bottlenecks promptly. 
• Strengthen relationships with key dealers to improve loyalty and output. 

Portfolio Quality & Risk Management 

• Monitor repayments, DPD trends, and portfolio risk indicators at regional level. 
• Work closely with ASMs to improve collections discipline and reduce delinquency. 
• Ensure quality onboarding of customers, sellers, and Next of Kin (NOK) details. 
• Identify fraud risks early and escalate with evidence where required. 
• Enforce adherence to device locking, unlocking, and pre-locking processes. 

Data, Reporting & Performance Management 

• Use dashboards (Redash, Metabase, ERP) to track performance and guide decisions. 
• Prepare and submit accurate regional performance reports and insights. 
• Translate data into clear action plans for ASMs and field teams. 
• Track KPIs such as conversion rates, active sellers, dealer productivity, and repayment health. 

Cross-Functional Collaboration 

• Work closely with Sales Operations, Training, Credit, Marketing, and Product teams. 
• Support rollout of new products, brands, pricing, or policy changes in the region. 
• Coordinate stock availability and escalation with AMs and distributors. 
• Ensure alignment between field execution and head-office strategy. 

Compliance, Ethics & Governance 

• Uphold company policies, ethical standards, and zero tolerance to corruption. 
• Ensure dealership onboarding and seller recruitment follow approved processes only. 
• Act as the first line of accountability for regional compliance breaches. 
• Promote transparency, professionalism, and brand reputation in the region. 

What you will need:

Qualifications & Experience 

• Bachelor’s degree in Business, Marketing, Finance, or related field. 
• 5+ years’ experience in sales leadership, preferably in device financing, FMCG, telco, or PAYGO models. 
• Proven experience managing field teams across multiple counties. 
• Strong understanding of dealer-based and agent-led sales models. 
• Demonstrated ability to use data to drive performance. 

Skills & Competencies 

• Strong people leadership and coaching ability 
• Commercial acumen and strategic thinking 
• Excellent problem-solving and decision-making skills 
• High integrity and ethical judgment 
• Strong communication and stakeholder management 
• Comfortable working in fast-paced, target-driven environments 
• Willingness to travel extensively within the region