Regional Parts Sales Representative (RSR) at Simba Corp

Purpose:

To drive business growth through aggressive customer acquisition & customer retention.

Achieve sales targets, grow market share and grow both new and existing business contacts.

Primary Responsibilities

Sales Support.

• Calls, visits, make presentations to existing and prospective customers.
• Maintain existing accounts, obtains orders, and establish new dealerships.
• Prepare work schedules to visit existing or potential sales outlets daily/weekly/monthly.
• Exhibit products and services to existing/potential customers and provide best solutions vs needs.
• Coordinates sales effort with marketing, finance, technical and logistics teams.
• Plan and implement sales strategies with the help of the supervisor.
• Responsible for achievement of overall (individual and branch) sales targets (monthly/annual).
• Product and technical knowledge.

Customer Focus.

• Regular communication with customers to increase customer satisfaction.
• Resolve customer complaints through root cause analysis and give suitable solutions.
• Preparing reports on customer feedback and market intelligence with recommendations.
• Carry out customer education on the importance of using genuine spares.
• Manage dealer visibility through execution of their marketing calendar within company policies.

Debt Management.

• Debt and account management.
• Credit management is maintained within company policies.

Business Development.

• Prepare and submit sales activity reports: daily call reports, weekly/monthly work plans and annual territory analysis updates.
• Undertake market analysis through competitor analysis (pricing, products, delivery schedules and merchandising techniques), customer needs analysis, opportunity analysis, customer feedback and trends and recommend sales strategies/winning formulas.
• Continuous appraisal and development of the dealer network in the region to increase and sustain sales and profits.

General Responsibilities

• To comply with all Company rules, regulations, policies, procedures, and processes.
• To carry out all other tasks delegated by the immediate supervisor, not within the scope of this Job Description, which is deemed to be within the ability of the employee.

Definitions:

Key Customer: Dealer, Parts Trader/Stockiest, Garage/Repair Centre, Fleet Customer etc.

Academic Qualifications

• Degree/Diploma in Business Management/Mechanical or related.

Experience

• 5 years of experience in Auto Parts Sales with 2 years in a similar capacity.

Skills

• In-depth knowledge of Auto Parts.
• Excellent customer service skills.
• Good communication skills.
• Computer literate.
• Holder of a valid drivers’ license.

Deadline: March 4th 2022