Relationship Manager, Platinum Banking at NCBA Group

Job Purpose Statement

To market and sell platinum banking products to existing and potential customers. Provide personalized, prompt and efficient customer services to Personal banking customers whilst managing and controlling the operations of their accounts. Customer acquisition, satisfaction, growth and retention are critical to succeed in this role.

Ideal Job Specifications
Academic:

• Bachelor’s degree from a recognised and accredited university.
• Master’s Degree will be an added advantage

Professional:

• Customer relationship Management Course
• Certificate of Proficiency in Insurance (COP).

Desired work experience:

• 4-5 years’ working experience in business development roles
• In-depth knowledge of the local banking industry, banking products, banking services and banking regulations. Sound working knowledge and understanding of general commercial regulations and practices.