Restaurant Manager at Frank Management Consult Ltd

Roles & Responsibilities:

• In charge of daily operations of the restaurant; food service and cleanliness 
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• People management;
  • Hiring and staff training
  • Shift, Attendance, and Leave management
  • Appraise staff performance and provide feedback to improve productivity
• Oversee the cashier and ensure all end-of-day reports
• Estimate future needs for goods, and take part in costing
• Ensure compliance with sanitation and safety regulations
• Market insights and advice on continuous improvement
• Ensuring compliance with all necessary legislative requirements necessary for operations: Health & Safety, City Council, and Fire regulations

Minimum Requirements

• Degree or Diploma in food service or related studies
• 4+ years  of experience in management position in a similar establishment i.e casual dining. 
• Highly skilled in interpersonal relations and positive demeanor.
• keen attention to detail with a natural flare for excellent customer service.
• Dynamic decision-maker in a fast-paced environment.