Retail Sales Executive at Execafrica Recruitment Limited

Salary: 30,000

A Transport and Logistics company is seeking to hire a Retail sales executive whose responsibilities will be to drive sales and achieve the set targets, develops new and existing business and retaining customer accounts. He/she will act as a link between the customers and sales department by identifying sales opportunities, up selling and promoting internal business relationships and identify opportunities for sharing business leads and joint account support.

KEY DUTIES AND RESPONSIBILITIES

1. Marketing and closing sales of the company services in the retail branch
2. Managing the office lines for orders and putting orders through on behalf of the customer and answer their queries on services
3. Maintaining customer relations: Attending to customer grievances, queries and ensure timely closure of all issues
4. Prepare daily, weekly, monthly and quarterly reports as directed by the management on various parameters touching on your daily assignments
5. Recruit new clients through visits and phone calls among others
6. Identifies, qualifies, and penetrates new business opportunities from existing and potential customers
7. Schedules customer appointments with key decision-makers to overcome barriers and identify growth opportunities in the market
8. Educates customers on available services and assist them in decision making
9. Identifies account decliners and gainers to develop strategies for winning back business and promoting future growth

SKILLS AND COMPETENCIES

1. Diploma in Sales and Marketing or any relevant field
2. 2 years’ experience in sales and marketing in Retail Outlets
3. Excellent communication and interpersonal Skills-Verbal and Written (eloquent)
4. High level of integrity
5. Must have excellent Customer Service Skills
6. Strong negotiations and presentation skills
7. A strategic and innovative thinker
8. Problem solving and decision making skills
9. Team working and the ability to network effectively