Room Attendant at Emerge Egress Consulting

Role Objective

A leading hotel in Konza is looking for an active and flexible room attendant for ensuring that generally that the hygiene contribution in the housekeeping standards are maintained.

Core Duties and Responsibilities

• Ensure cleanliness in guestrooms and public areas etc.
• Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and cleanliness standards is attained
• Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards of quality and presentation.
• Handle guest complaints and ensure follow-through
• Changing and making beds with fresh linens.
• Cleaning and sanitizing all bathroom fixtures (sink, toilet, shower/tub).
• Dusting and polishing furniture, fixtures, and surfaces.
• Vacuuming carpets or sweeping and mopping hard floors.
• Emptying trash and recycling bins and replacing liners.
• Restock all in-room toiletries and bathroom amenities and other guest supplies. 
• Checking all room equipment (lights, TV, air conditioning) to ensure they are in working order.
• Promptly reporting any maintenance issues, damages, or necessary repairs to the supervisor or maintenance department.
• Notifying the supervisor of any lost-and-found items.
• Organizing and arranging furniture and decor to ensure a neat, welcoming, and standardized room environment.
• Ensuring the assigned room is fully stocked, clean, and tidy by the end of the shift.
• Stocking the housekeeping cart with the necessary linens, cleaning chemicals, and guest supplies before starting the shift.
• Any other duties assigned.

  Job Specifications and Qualifications

• Certificate in Hospitality Management, Catering and Accommodation or related field
• Experience as a Housekeeper, preferably in hospitality
• At least One (1) years experience

    Key Competencies

• Great communication skills 
• High organizational skills
• Keen to details.
• High Integrity