Sacco Information Systems Administrator at Co-operative Bank of Kenya

Roles and Responsibilities

• Managing network infrastructure, servers and system backups.
• Implementing cybersecurity measures to safeguard member data and transactions.
• Overseeing the Sacco’s core banking system, ensuring seamless operation and security.
• Providing technical support to staff and resolving IT-related issues promptly.
• Maintaining and updating Sacco management software for efficiency and compliance.
• Monitoring and improving system performance, ensuring minimal downtime.
• Managing user accounts, access rights and data security policies.
• Coordinating with vendors for hardware, software and IT service maintenance.

Minimum Qualifications & Attributes

• Bachelor’s degree in IT, Computer Science or a related field.
• Professional Certifications in Microsoft, Fortinet, CompTIA.
• Be a member of a professional body.
• Experience with Sacco Core Banking Systems.
• Strong understanding of database management (SQL, Oracle, etc.).
• Knowledge of network administration, firewall management and cybersecurity.
• Familiarity with mobile and digital banking integrations.
• Ability to troubleshoot IT issues and provide timely support.
• At least 3–5 years’ experience in IT administration, preferably in a Sacco or financial institution.

Core Competencies

• Excellent interpersonal and communication skills.
• Resourceful.
• Problem-solving and strong negotiation skills.
• High degree of integrity, attention to detail and dependability.
• Leadership skills and competence in ICT.