Safari Guide Manager at Summit Recruitment and Search

Responsibilities:

• Ensures the highest quality of game experience for the guests.
• Hosts guests in line with the camps Standard of Excellence.
• Always shows an exceptional appreciation and sensitivity to the environment.
• Ensures that guest and staff safety is always a priority.
• Communicates with Front of House staff to ensure the best possible experience for guests.
• Conscientious maintenance and care of vehicles and related equipment.
• Carries out administration duties timeously and effectively.
• Undertakes a process of continuous education of self and other members of staff.
• Assisting the head guide with the management of the guiding team.
• Achieves service excellence through teamwork.

Qualifications/skills:

• Bachelor’s degree in Tourism and Wildlife or Bsc. in Range Management or any other related discipline.
• 10+ years’ experience in the hospitality industry with at least 5 years’ experience in a similar position in safari destination facility or sustainable tourism sector.
• Valid First Aid Certificate, defensive driver certificate
• Gold or Silver Certification and registered with KPSGA and any other relevant global professional bodies.
• Good knowledge in management information systems, good IT skills, and any front of house software including superior command of Ms Excel and Ms Word Outlook
• Demonstrated ability to lead and inspire a team.
• Effective communication skills Fluent English and any other foreign language
• Result oriented, able to plan, drive and execute strategic initiatives from start to finish.
• Leadership ability, particularly as regards assisting tour guide team to operate to maximum effectiveness.
• Capacity to train and develop the safari guide team, developmental approach to the team.
• An inherent passion for observing, sharing and learning about wildlife.

Deadline for applications: 30th March, 2024