Sahl Banker-Eastleigh Branch at KCB Bank Kenya

Key Responsibilities:

• Responsible for the leadership, management, growth and maintenance of the SAHL department
• Maintain and grow the existing SAHL customers through enhanced Relationship
• Achieve the set targets in terms of numbers and values for both Liabilities and Assets
• Monitor and Manage SAHL customer complaints, constantly review service delivery standards and position staff in a way which ensures maintenance of the highest service standards.
• Ensure the Portfolio at Risk (PAR) for the branch SAHL facilities is below 5%
• Ensure timely and accurate collection of information & data necessary for processing of customer’s loan applications and account opening documents within SLAs.
• Participate in SAHL Banking product campaigns and provide leadership for sales team in cross-selling SAHL product

The Person

For the above position, the successful applicant should have the following:

• Bachelor’s degree from a recognized university 
• Professional Qualifications in Sharia /Islamic Banking is required 
• 4 years’ general banking experience is required 
• 2 years of Sharia Banking knowledge is required 
• 2 years of Sales experience is required
• 2 years of Bank Credit Knowledge is desired