Sales Account Manager (Printing) at Brites Management

JOB SUMMARY

Our client, a company in the printing industry, are looking to fill the role of a Sales Account Manager with similar experience in the printing sector.  As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. You should be able to grow the business by building successful, long-term client relationships. The jobholder will drive business in the company to realize profits.

DUTIES AND RESPONSIBILITIES

• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers’ individual needs
• Generate new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Supervise account representatives to ensure sales increase
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives
• Suggest actions to improve sales performance and identify opportunities for growth
• Monitor competitors behavioral patterns
• Keenly monitor key performance indicators for each person in the sales meet
• Proactively promote the company’s brand and act as the company’s brand ambassador
• Continuously visit markets to bring new clients and strengthen ties with customers

KEY OUTPUTS/DELIVERABLES

• Sales achieved vs target sales – Monthly sales achievement over a specific period vis a vis target allocated
• Prospecting – proactively identify and qualify potential customers by developing contacts using referrals and pursuing leads
• Customer engagement and retention
• Reporting – quality and accurate reports to inform on the average sales performance
• Market awareness – accurately understand market trends and analyze customer needs

JOB REQUIREMENTS

• Bachelor’s degree in Business administration, Marketing or related fields
• Minimum 5 years’ experience in sales & Marketing in a printing company
• Pleasant personality, strong presentation skills, excellent managerial skills (planning & budgeting, organizing, controlling, etc.)
• Decision making & problem solving skills
• Demonstrated ability to communicate, present and influence effectively at all levels of the organization
• Team player
• Ability to build strong and long-lasting profitable relationships
• Excellent interpersonal skills and disciplined
• Must be aggressive, proactive and have a strong business acumen