Sales & Customer Success Executive (Agriculture Sector) at Indepth Research Services (IRES)

Job Summary

• The ideal candidate will be responsible for driving sales growth, establishing strong client relationships, and ensuring the success of our healthcare training and services within the health sector.
• The ideal candidate should have a strong background in Sales & Business Development, Excellent Communication Skills, and a proven track record in building successful relationships with organizations in the Private, Public and Not-for Profit sectors. 

Key responsibilities:

• Sales and Business Development:
  • Identify and pursue new sales opportunities within the agriculture sector, including agricultural organizations, farmers, and agribusiness professionals.
  • Develop and maintain a robust sales pipeline through proactive outreach, networking, and relationship building.
  • Achieve and exceed sales targets by implementing effective sales strategies tailored to the agriculture industry.
• Client Relationship Management:
  • Serve as the primary point of contact for clients, understanding their training needs, challenges, and goals.
  • Cultivate positive and long-term relationships with existing and potential clients in the agriculture sector.
  • Address client inquiries promptly and provide relevant information about our agriculture training and consultancy services.
• Customer Success:
  • Ensure the successful onboarding of new clients, providing guidance on available training programs and consultancy services.
  • Proactively engage with clients to understand their ongoing needs and challenges, offering tailored solutions for continuous success.
  • Monitor client satisfaction and act as a liaison between clients and internal teams to ensure effective communication and issue resolution.
• Sales Presentations and Proposals:
  • Prepare and deliver compelling sales presentations to showcase the benefits of our agriculture training and consultancy services.
  • Develop detailed proposals outlining customized solutions, pricing structures, and terms tailored to the needs of agricultural clients.
• Market Research and Analysis:
  • Conduct market research within the agriculture sector to identify industry trends, competitors, and potential opportunities.
  • Analyze customer feedback and market trends to adapt sales and customer success strategies to the agriculture industry.

Qualifications and Experience 

• Bachelor's degree in Business, Agriculture, or a related field.
• Proven experience in sales and customer success, preferably within the agriculture sector.
• In-depth understanding of agriculture training programs and consultancy services.
• Results-oriented with a track record of meeting and exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in using CRM software and other business development tools.
• At least 2 to 3 years’ experience in any fast-paced company. (Preferably a corporate training organization).
• Advanced skills in MS Office, PowerPoint, and Excel.
• High level understanding of computer technology.
• Proven track record of successfully meeting sales quota preferably over the phone
• Analytical mind and great business sense
• Outstanding negotiation skills with the ability to resolve issues and address complaints.