Sales Executive, Liner Services at Inchcape Kenya LTD

The Sales Executive – Liner Services reporting to the Arear Manager, based out of Nairobi, Kenya shall primarily be responsible to promote Liner services, through sales of General Inbound/ Outbound logistics solutions and services to clients, thereby achieve or exceed the set sales targets.    

Objectives & Measurement – Key Responsibilities

•   Evaluate customer potential and conduct Sales Planning.           
•   Continuously improve the customer portfolio by securing new accounts. 
•   Ensure regular updates of all activities in Sales Dashboard.        
•   Review customer performance with GMAC Sales head and define appropriate actions.
•   Prepare and conduct visits, report and follow-up on visits.
•   Conclude contracts for customers (proposal, negotiation, closing).
•   Record commitments (tender tracking/commercial).          
•   Drive local business for foreign accounts and adhere to Push-Pull process.
•   Selectively engage in Trade Management discussions where relevant (e.g., tender guidance and negotiations, special commodity market rates, etc.).
•   Provide feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders.
•   Give clear info to Sales Coordination regarding pricing requirements to enable future communications with Trade Manager.
•   Provide clear info to Sales Coordination regarding handover to Customer Service.
•   Partner up with Sales Coordination.

Knowledge, Skills, and Abilities

• Competent user of the Microsoft Office suite including Outlook, Excel, and Word.
• Being able to communicate verbally/writing in a clear and concise manner.
• Balance multiple tasks, changing priorities & operate within a deadline-oriented environment.
• Good interpersonal relationship in managing people/relationship. 
• Excellent attention to minute details.
• Self-driven, organized, good communication skills.
• Strong planning and coordination skills.
• Strong Problem Solving & Analytical Skills. 
• Excellent Customer engagement and management.
• Having a global perspective and possess a progressive thinking skill.

Education, Qualifications, Certifications, and Licenses

• 3 - 5 years’ relevant experience in Liner Sales, NVOCC/Freight Forwarding within the Eastern Africa. 
• Having a good knowledge of the local territory market.
• Working knowledge of operating and / or CRM (Customer Relationship Management) systems.
• Experience of working to pre-defined processes and procedures and delivering work in accordance with SLA (Service Level Agreements).
• A relevant academic qualification shall be desirable.