Sales Executive & Order Fulfilment Officer (Agrovet) at Reeds Africa Consult

Role Overview:

• We are seeking a proactive and results-driven professional with a strong business background and experience in the agricultural sector. This role combines sales and order fulfilment responsibilities to drive revenue growth and ensure exceptional customer service.

Job Description

Key Responsibilities:

Sales Functions:

Business Development:

• Identify and pursue new sales opportunities with NGOs, institutions, and large-scale farms.
• Develop and maintain a robust sales pipeline.

Client Relationship Management:

• Build and nurture relationships with existing and prospective clients.
• Act as the primary point of contact for client inquiries and support.

Tender & RFQ Management:

• Monitor and respond to relevant tenders and Requests for Quotations (RFQs) from government agencies, NGOs, and other institutions.
• Analyze tender documents to assess feasibility and strategic alignment.

Sales Execution:

• Present and promote products/services to clients.
• Prepare and follow up on quotations, proposals, and contracts.
• Achieve monthly and quarterly sales targets.
• Stay informed about market trends and competitor activities.

Order Fulfilment Functions:

Order Processing:

• Accurately process customer orders using ERP/CRM systems.
• Coordinate with warehouse and logistics teams to ensure timely dispatch and delivery.

Inventory Management:

• Monitor stock levels to prevent delays or stockouts.
• Communicate proactively with customers regarding order status and delivery schedules.

Customer Support:

• Handle field sales inquiries and provide after-sales support.
• Resolve order discrepancies or delivery issues promptly.

Job Requirements

Qualifications:

Education:

• Bachelor's degree or Diploma in Business Administration, Agribusiness, or a related field.

Experience:

• Minimum of 3 years of experience in sales and order fulfilment within the agricultural sector.
• Proven track record in identifying, pursuing, and securing tenders and RFQs, particularly with NGOs and institutional clients in Kenya.
• Experience with order processing and coordination.

Skills:

• Excellent communication, presentation, and negotiation abilities.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software is an advantage.
• Fluency in English and Swahili.

Personal Attributes:

• Self-motivated and results-oriented.
• Ability to work independently and manage multiple projects simultaneously.
• Commitment to providing excellent customer service.