Sales Executive - Suzuki at CFAO Motors Kenya limited (Formerly Toyota Kenya)

JOB PURPOSE

• This role is responsible for the achievement of the Suzuki sales targets to ensure the profitability of the branch.

MAIN RESPONSIBILITIES OF THE JOB
Managerial/Supervisory

• N/A

Operational Responsibilities

• Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;
• Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
• Prepare quotations in a timely manner in line with the CFAOMobility guidelines to assist close sales in a timely manner;
• Create sales orders in the system to facilitate timely invoicing
• Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
• Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
• Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
• Advise clients on finance packages available through partner financial institutions, and assist the clients in filling the required documentation to ensure the sales deals are closed;
• Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals;
• Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
• Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;
• Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the CFAO Mobility Suzuki brands;
• Submit accurate weekly deliveries and order intake data to the sales supervisor to keep track of the monthly sales targets as per budget;
• Support in the unit ordering process to ensure optimal stock holding at all times;
• Liaise with pre-owned vehicles section on evaluation and validation of customer vehicles trade-ins requests
• Assist customers in filing government tax documentation e.g. I tax in order to prepare advance tax d

KNOWLEDGE, SKILLS AND EXPERIENCE

• Minimum level of academic and professional qualification required to perform effectively in the role
• Degree in sales and marketing or other relevant field
• Minimum level of experience required to perform effectively in the role
• 2 years’ working experience in sales in the automotive industry