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  • Posted: Jul 5, 2022
    Deadline: Jul 15, 2022
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food an...
    Read more about this company


    Sales & Marketing Learning Assistant

    Key responsibilities:

    • Serve as the lead point of contact for all Customer Account Management matters
    • Build and maintain strong, long-lasting client relationships
    • Negotiate contracts and close agreements to maximize profits
    • Developing corporate sales proposals and pitches.
    • Building strong client relationships to maintain old business and acquire new customers
    • Formulate learning and development strategies by undertaking training needs analysis, review of organizational goals, and training funding opportunities;
    • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
    • Consult with key internal and external stakeholders and participate in project planning and implementation of training programs to ensure alignment with contemporary industry standards and expectations;
    • Forecast and track performance of key account metrics (e.g. quarterly sales results and annual forecasts)
    • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
    • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
    • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
    • Working with organizations (NGOS, Government, and Private) to coordinate design and delivery of specialized learning and development interventions and programmes to meet specific requirements or skill gaps
    • Ensuring learning and development materials/courseware are kept up to date and are reflective of the latest strategy, legislation, policies, technology and procedures
    • Collaborate with sales team to identify and grow opportunities within territory
    • Developing innovative and exciting new ways of meeting organizational learning and development needs
    • Flexing, adapting and amending learning and development interventions, without compromising quality, to ensure that they are supportive of the needs of the business
    • Constantly measure and evaluate the effectiveness of the training you deliver to continuously improve our offer and deliver our return on investment
    • Designing blended learning solutions.
    • Using digital tools to create flexible and innovative learning programmes
    • Monitoring how effectively learning has been transferred to our clients and offering post-training support when need be.
    • Other duties as assigned.

    Qualifications and Experience

    • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
    • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
    • Solid experience with Hub spot CRM software and MS Office (particularly MS Excel)
    • Should have at least a Masters in marketing, business, or related field.
    • Transformative approach to leadership that inspires and empowers others
    • Aware of the latest market trends and shifts, as well as projections for the future
    • Evidence of ability to innovate and implement change successfully
    • Able to be persuasive and procure buy-in from upper management
    • Solid computer skills and awareness of web-based marketing and social media
    • Driven and committed to success while maintaining integrity
    • Understanding of commercial trends and marketing strategies.
    • Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams
    • Eloquent and customer-oriented
    • Masterly of English, Excellent team building and clear interpersonal communications skills.
    • Cool-tempered with perseverance and ability to handle rejection
    • Experience in selling training programs and seminars/events
    • High-level understanding of computer technology
    • Proven track record of successfully meeting sales quota preferably over the phone
    • Ability to learn about products and services and describe/explain them to prospects
    • Experience with managing and supervising professional coaches preferred
    • Well-developed professional networks
    • Experience in adult learning, instructional design, training, and facilitation
    • Strong communication skills, including writing and public speaking.
    • Previous experience working in a consulting and project environment is highly desirable.
    • Flexibility and ability to travel; experience working or living overseas preferred.
    • Ability to work sensitively in multi-cultural environments and build effective working relations with clients and colleagues.
    • High level of competence in writing reports, analyses, proposals, or other technical communications
    • Strong planning, organization, strategic thinking, and problem-solving skills.
    • Experience in project management and supervision.
    • Ability to manage time and prioritize tasks, producing quality products within tight time constraints.
    • Problem-solving aptitude
    • Analytical mind and great business sense
    • Outstanding negotiation skills with the ability to resolve issues and address complaints.

    Method of Application

    Your application should be sent to to us on or before CoB Friday, 15th July 2022. Quote the JOB TITLE on the subject of your email.

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