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  • Posted: Jul 5, 2022
    Deadline: Jul 15, 2022
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    Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food an...
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    Sales & Marketing Learning Assistant

    Key responsibilities:

    • Serve as the lead point of contact for all Customer Account Management matters
    • Build and maintain strong, long-lasting client relationships
    • Negotiate contracts and close agreements to maximize profits
    • Developing corporate sales proposals and pitches.
    • Building strong client relationships to maintain old business and acquire new customers
    • Formulate learning and development strategies by undertaking training needs analysis, review of organizational goals, and training funding opportunities;
    • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
    • Consult with key internal and external stakeholders and participate in project planning and implementation of training programs to ensure alignment with contemporary industry standards and expectations;
    • Forecast and track performance of key account metrics (e.g. quarterly sales results and annual forecasts)
    • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
    • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
    • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
    • Working with organizations (NGOS, Government, and Private) to coordinate design and delivery of specialized learning and development interventions and programmes to meet specific requirements or skill gaps
    • Ensuring learning and development materials/courseware are kept up to date and are reflective of the latest strategy, legislation, policies, technology and procedures
    • Collaborate with sales team to identify and grow opportunities within territory
    • Developing innovative and exciting new ways of meeting organizational learning and development needs
    • Flexing, adapting and amending learning and development interventions, without compromising quality, to ensure that they are supportive of the needs of the business
    • Constantly measure and evaluate the effectiveness of the training you deliver to continuously improve our offer and deliver our return on investment
    • Designing blended learning solutions.
    • Using digital tools to create flexible and innovative learning programmes
    • Monitoring how effectively learning has been transferred to our clients and offering post-training support when need be.
    • Other duties as assigned.

    Qualifications and Experience

    • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
    • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
    • Solid experience with Hub spot CRM software and MS Office (particularly MS Excel)
    • Should have at least a Masters in marketing, business, or related field.
    • Transformative approach to leadership that inspires and empowers others
    • Aware of the latest market trends and shifts, as well as projections for the future
    • Evidence of ability to innovate and implement change successfully
    • Able to be persuasive and procure buy-in from upper management
    • Solid computer skills and awareness of web-based marketing and social media
    • Driven and committed to success while maintaining integrity
    • Understanding of commercial trends and marketing strategies.
    • Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams
    • Eloquent and customer-oriented
    • Masterly of English, Excellent team building and clear interpersonal communications skills.
    • Cool-tempered with perseverance and ability to handle rejection
    • Experience in selling training programs and seminars/events
    • High-level understanding of computer technology
    • Proven track record of successfully meeting sales quota preferably over the phone
    • Ability to learn about products and services and describe/explain them to prospects
    • Experience with managing and supervising professional coaches preferred
    • Well-developed professional networks
    • Experience in adult learning, instructional design, training, and facilitation
    • Strong communication skills, including writing and public speaking.
    • Previous experience working in a consulting and project environment is highly desirable.
    • Flexibility and ability to travel; experience working or living overseas preferred.
    • Ability to work sensitively in multi-cultural environments and build effective working relations with clients and colleagues.
    • High level of competence in writing reports, analyses, proposals, or other technical communications
    • Strong planning, organization, strategic thinking, and problem-solving skills.
    • Experience in project management and supervision.
    • Ability to manage time and prioritize tasks, producing quality products within tight time constraints.
    • Problem-solving aptitude
    • Analytical mind and great business sense
    • Outstanding negotiation skills with the ability to resolve issues and address complaints.

    Method of Application

    Your application should be sent to hr@indepthresearch.org to us on or before CoB Friday, 15th July 2022. Quote the JOB TITLE on the subject of your email.

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