Sales Representative (2 vacancies) - Nairobi at Emerge Egress Consulting

Role Objective:

• Our client is seeking to recruit a proactive, customer-focused, and results-driven Sales Representative to support business growth. The successful candidate will be responsible for driving sales, building strong customer relationships, and identifying new business opportunities

Core Duties and Responsibilities: 

• Identify and pursue new customers to increase sales opportunities
• Promote and sell workshop products and services to both individual and corporate clients
• Respond promptly to customer inquiries and provide accurate product/service information
• Build and maintain long-term relationships with existing customers to encourage repeat business
• Achieve assigned sales targets and contribute to overall business growth
• Prepare and submit regular sales reports including daily, weekly, and monthly updates
• Handle customer concerns professionally and ensure timely resolution
• Follow up on leads and convert prospects into active customers
• Maintain accurate records of customer interactions and transactions
• Support promotional campaigns, marketing activities, and brand awareness initiatives
• Monitor market trends and competitor activities to identify potential opportunities
• Provide feedback on customer preferences, product performance, and stock demand
• Ensure products are well presented and displayed where necessary
• Carry out any additional sales-related duties assigned by management

Job Specifications and Qualifications:

• Diploma or Certificate in Sales & Marketing, Business Administration, or a related field
• Minimum of 2 years’ experience in sales; experience in a workshop or technical environment will be an added advantage
• Proficiency in Microsoft Office applications

Key Competencies

• Excellent communication and interpersonal skills
• Strong sales, negotiation, and persuasion abilities
• Customer-focused with a results-oriented approach
• Ability to thrive in a fast-paced work environment
• Good problem-solving and organizational skills
• High level of integrity and professionalism
• Positive attitude and ability to work collaboratively within a team