Sales Representative at LifeBank

The Medical Sales Representative will be responsible for promoting LifeBank Kenya and its products to hospitals. She/he will build market positions for LifeBank Kenya by identifying, developing and negotiating business relationships that translate into sales. S/he will work to retain and grow the client base of the company, foster client relationships and develop new opportunities for LifeBank Kenya’s products and services.
Roles and Responsibilities:

• Work with the marketing and sales lead to prepare and deliver suitable sales pitches, proposals and presentations to prospective LifeBank customers
• Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned territory
• Prepare and follow up on territorial sales forecasts on a weekly and monthly basis.
• Ensure Proper Coverage as per the planned Frequency per customer segment.
• Establish, develop and maintain positive business and customer relationships
• Provide daily call reports as well as weekly and monthly report of sales efforts in marked sales territory
• Regularly follow up with active and signed hospitals to ensure they are using the app and placing orders
• Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
• Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
• Coordinate all issues with key clients between sales, fulfillment and customer support
• Stay informed about the activities of health services in assigned particular area.
• Expert level knowledge of department processes and products to serve as the first line of support in resolving internal and external customer issues.
• Perform other duties as assigned

Requirement
Educational Qualifications

• BSc in Biological and Medical Sciences, Sales and Marketing, Business Management or any other related fields.

Experience

• 1-2 years experience in direct sales in the Pharma and healthcare industry
• Experience in the medical or Pharma industry is a plus