Senior Associate, People & Culture at Evidence Action

Job purpose

• Evidence Action is looking for a seasoned People & Culture (P&C) professional with experience managing P&C operations and activities in a multi – country, multi – cultural context. The Senior Associate, People & Culture will play an integral role in coordinating the delivery of P&C activities associated with anticipated growth in the Africa Region. 

Duties and responsibilities:

HR Policies, Processes and Programs:

• Participate in the implementation of People & Culture (P&C) initiatives, working with the team and staff to help identify and create streamlined and scalable process improvements across the function.
• Spearhead daily functions of the P&C department across East & Southern sub-regional areas including recruitment & selection, onboarding, administering pay, benefits, and leave, and enforcing company policies and practices.
• Coordinate and execute P&C projects across the region including tracking and reporting on status, risks, issues and dependencies.
• Support the country P&C teams to manage the full employee experience, from on-boarding to exit management, ensuring all processes are performed in a timely, efficient, and meticulously documented manner.
• Support policy updates and conduct biennual reviews of the employee handbooks, ensuring they address employees across all entities and adheres to the latest P&C updates in national policies.
• Provide day-to-day technical advice & guidance on employee relations and performance management matters to staff and management in accordance with the prevailing employment laws and internal policies and procedures. 

Performance Management:

• Coordinate the performance management process for regional staff and provide oversight to probation, KPI reviews, and offboarding processes.

Learning and Development:

• Develop, maintain and coordinate a training plan that details required training that is delivered within the agreed/specific timescales and ensure outcomes are appropriately measured and reported on.

Employee Engagement:

• Coordinate the execution of employee satisfaction surveys on an annual basis and leverage the results to enhance staff and organizational well-being.

Data & Analytics:

• Demonstrate an interest in data analytics, extracting actionable insights, collaborating on stakeholder reports, and taking a proactive approach to address highlighted gaps for improvements.
• Promote the use and optimization of systems and tools to streamline processes and enhance the overall employee experience.
• Independently seek and utilize information to resolve P&C issues and compliance matters.

Requirements

Qualifications:

• Bachelor’s Degree in HR, Humanities, Sociology or a related field and an additional HR certification such as CHRP/ SHRM / SPHRi will be required. 
• A minimum of 4 years HR generalist experience; INGO experience will be an added advantage.
• Multi country, multicultural work experience is required.
• Project management experience – experience managing human resources functions during a growth phase is desired.
• Demonstrable knowledge of good and dynamic P&C practices in employee relations and performance management.
• Ability to build and execute short- and long-term work plans.
• Technologically proficient in use of technology to communicate effectively & professionally.
• Good understanding of employment legislation.
• Strong written and verbal communication, analytical and data management skills.
• Sound knowledge of P&C best practices.
• Results oriented and strong attention to details.
• Passionate, highly self - motivated, energetic and enthusiastic team player.
• Must have legal authorization to work in Kenya.