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  • Posted: Mar 20, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
    Read more about this company


    Senior Business Development Manager, IMT

    The role is responsible for business growth of international money transfers, relationship management of IMT partners including but not limited to Western Union, MoneyGram, RIA, Xpress Money, WorldRemit, Small World, Transfast, Transfer-To and Terra Pay inter alia. The role also recruits, onboards, and manages IMT partners and sub-agents.

    Key Responsibilities

    • Drive revenue growth across branch, sub-agent and digital IMT networks.
    • Relationship management of IMT partners including but not limited to Western Union, MoneyGram, RIA, Xpress Money, World Remit, Small World, Transfast, Transfer-To and Terra Pay.
    • Relationship management of IMT sub-agents including but not limited to Jamii Bora Bank, Consolidated Bank, Spire Bank, SMEP Deposit Taking Micro-Finance, Unimoni Money Transfer, Peaktop Bureau de Change, Central Forex Wabera, Flex Money Transfer, Gala Forex Bureau, Leo Forex Bureau, Real Value Money Transfer and Sisi Forex Bureau.
    • Recruitment and on-boarding of new IMT partners and sub-agents.
    • Initial and ongoing training of IMT products, systems, service standards, operational procedures and AML/KYC compliance.
    • Conduct POS audits and mystery shopping on branches and sub-agent locations to ensure compliance with service standards and identify areas of improvement to close gaps.
    • Performance monitoring and reporting and actively reduce dormant locations in branches and sub-agent locations.
    • Work with cross-functional teams to develop and execute a consistent go-to-market strategy to increase brand awareness and drive business growth.
    • Enterprise-wide Risk Management; -Adherence to Standard Operating Procedures (SOPS), Anti-Money Laundering (AML), Credit policy prudential guidelines, combating the Financing of Terrorism (CFT) and Know Your Customer (KYC) procedures to mitigate against losses, frauds, forgeries, and regulatory penalties’.
    • Any other duties assigned to you in the course of your duties.

    The Person

    For the above position, the successful applicant should have the following:

    • University degree from a recognized institution.
    • At least 8 years’ work experience, with at least 5 years’ experience in IMT Business Development and Operations, 2 years’ experience in Banking Operations, and 2 Years experience in Relationship Management / Customer Service.

    To be considered your application must be received by Wednesday March 29, 2023.

    Method of Application

    Interested and qualified? Go to KCB Bank Kenya on to apply

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