Senior Business Development Officer at APA Life Assurance Company Ltd

This position is responsible for achieving business growth by meeting new business targets. This involves risk review, correct pricing, effective credit control, delivery of set loss ratio and building and maintaining customer relationships.

KEY PRIMARY RESPONSIBILITIES

• Secure new health business directly and through intermediaries as per set targets 
• Addressing enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients
• Observing strict adherence to cash and carry rule and/or company credit control policy and escalating exceptions;
• Responding to internal and external audit queries and implementation of recommendations;
• Timely submission of quotations and tenders
• Sending renewal notices to clients and advise on changes in policy if any;
• Complying with statutory, regulatory and internal control processes at the business units;
• Risk acceptance as per the set guidelines
• Preparing weekly sales reports as required against the projected target
• Advise cover terms to underwriting to enable timely and proper underwriting, set up and claims processing
• Maintain excellent customer service with intermediaries and clients
• Familiarize with the current market conditions and trends
• Cross selling & upselling responsibility
• Product development, new solutions that meet the ever changing needs of clients
• Developing departmental budget and business plans to achieve the set company targets;
• Participating in company CSR and brand building activities in liaison with other departments;
• Training, coaching and mentoring staff in order to improve performance and cohesion within the department;
• Implementing interdepartmental SLA in liaison with other departmental heads;
• Participating in departmental meetings, projects and committees as assigned.

ACADEMIC QUALIFICATIONS

• Bachelor’s degree in Actuarial Science or an equivalent.

JOB SKILLS AND REQUIREMENTS

• Leadership skills 
• Teamwork skills
• Interpersonal and Communication skills
• Analytical skills
• Excellent sales and marketing skills
• Knowledge of health insurance products, concepts and procedures

PROFESSIONAL QUALIFICATIONS

• Progress towards Diploma in Insurance ACII/ Diploma in Insurance

EXPERIENCE

• At least 5 years relevant experience