Senior Business Operations Specialist at WTS Energy

Key Responsibilities:

• Execute critical marketing business processes in the CEMA region, ensuring smooth functioning of marketing operations.
• Conduct thorough business process analysis to identify opportunities for improvement and automation.
• Develop and implement business process improvement projects, including workflow redesign, system integration, and data management.
• Monitor and evaluate the performance and impact of business processes using metrics and feedback.
• Provide guidance and support to various teams and departments on business operations.
• Facilitate cross-functional communication and collaboration to ensure alignment between teams.
• Create and maintain documentation and training materials for business processes and systems.

Key Requirements:

• High proficiency in English.
• Strong personal efficiency and ability to deliver results.
• Mastery of Microsoft Office suite.
• Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
• Outstanding communication and presentation skills, capable of conveying complex ideas to diverse audiences.
• Self-learner with the ability to quickly grasp new tools and processes.
• Experience in business operations, process improvement, or project management is a plus.
• Familiarity with Microsoft Teams, Outlook, Project, and Power Automate is advantageous.
• Certification in business process improvement or project management is a bonus.