Senior Human Resource Officer-HR Analytics & Culture at Nairobi Hospital

REF: TNH/HHR/S-HRO /07/2026

The overall purpose of this role is to leading people analytics, performance management, learning and development, and culture initiatives to enhance organizational effectiveness. The role provides data-driven insights to support workforce planning, talent management, succession planning, and strategic decision-making, while promoting employee engagement, leadership development, continuous learning, and a high-performance organizational culture.

ROLES AND RESPONSIBILITIES

• Lead HR analytics by developing dashboards, scorecards, and workforce reports to support strategic and operational decision-making.
• Monitor and analyse key workforce metrics, including recruitment, turnover, absenteeism, employee engagement, diversity, training effectiveness, and performance trends.
• Lead the implementation, coordination, and continuous improvement of the organization's performance management framework, including performance planning, mid-year and annual reviews, performance improvement plans, and calibration processes.
• Monitor performance management compliance, analyse performance outcomes, and provide recommendations to enhance organizational and individual performance.
• Coordinate learning and development initiatives, including training needs assessments, annual training plans, leadership development, professional development programmes, and evaluation of training effectiveness.
• Support talent management, succession planning, and organizational development initiatives through workforce analytics and capability assessments.
• Lead employee engagement surveys, culture assessments, and employee experience initiatives, and coordinate action plans that strengthen organizational culture and employee wellbeing.
• Drive culture transformation initiatives that reinforce organizational values, desired behaviours, accountability, collaboration, and service excellence.
• Develop and monitor HR Key Performance Indicators (KPIs) and provide evidence-based insights and recommendations to senior management.
• Oversee HR data integrity, HRIS reporting, and compliance with reporting requirements while promoting data-driven decision-making.
• Prepare periodic HR reports and workforce analytics for Executive Management, Board Committees, and other stakeholders.
• Partner with HR Generalists and the HR Officer – Employee & Industrial Relations to identify organizational trends, address workforce challenges, and implement integrated people solutions.
• Promote continuous improvement, innovation, employee engagement, and a culture of high performance across the organization.
• Any other responsibility assigned to the job holder by the supervisor from time to time;

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Human Resource Management, Social Sciences, Business Administration or any other business related field from a recognized institution.
• A Master's degree in Human Resource Management, Business Administration (MBA), Organizational Development, or a related field is an added advantage
• Must have Certified Human Resource Professional (CHRP-K) qualifications.
• Must be an active registered member of the Institute of Human Resources Management (IHRM).
• Certification in HR Analytics, Performance Management, Organizational Development, Learning & Development, or Change Management.
• Minimum of 5 years’ experience including 3 years specializing in HR Analytics

CORE COMPETENCIES

• Knowledge of best and current human resource practices and approaches.
• Broad knowledge and experience in leading practices in organization development, compensation, talent management and development and employee relations
• Knowledge of the Kenyan Labour Laws.
• Good knowledge of core hospital management processes will be an added advantage.
• Ability to integrate critical information from diverse areas.
• Problem-solving skills.
• Analytical and creative thinking skills.
• Strong persuasion and negotiation skills.
• Strong business acumen / commercial orientation.
• Relationship management skills (internal and external customers).
• Communication and interpersonal skills.
• Strong leadership and people management skills.
• Ability to effectively manage multiple stakeholders.
• Strong execution skills.