Senior ICT Assistant at Judiciary of Kenya

Requirements

For appointment to this grade, the applicant must have:

• Diploma in any of the following fields: Computer Science, Information Technology, Information and Communication Technology or equivalent qualifications from a recognized institution;
• Demonstrated merit and ability as reflected in work performance and results; and
• Meets the Requirements of Chapter Six (6) of the Constitution

Duties and Responsibilities

Key Duties and Responsibilities:

• Supporting and assisting in the implementation of computer systems and new applications at Court Stations;
• Providing user support and training of users;
• Undertaking basic development of ICT solutions and projects;
• Troubleshooting system and network issues and diagnosing and solving hardware or software faults;
• Maintaining printers, photocopiers, scanners and other peripherals to ensure availability of service;
• Installing and configuring computer hardware operating systems and applications;
• Providing support, including procedural documentation and relevant reports;
• Undertaking repairs and maintenance of Information Communication Technology equipment and associated peripherals;
• Monitoring the performance of Information Communication Technology equipment; and
• Reporting any faults for further action.

Work Experience:

Minimum of three (3) years relevant work experience

Job Core Competencies:

• Good Interpersonal relations;
• Good Communication skills
• Problem-solving skills
• Ability to work under pressure
• Have shown merit and ability as reflected in work performance and results