Senior ICT Officer, System Administration at The Open University of Kenya

The Duties And Responsibilities Shall Include But Are Not Limited To:

• Manage the university data center infrastructure and systems through planning, deployment maintenance of servers and systems for efficient and effective university operations.
• Ensure connectivity to the data center and cloud services by staff and students is seamless.
• Work within established configuration and change management procedures to ensure awareness, approval and success of changes made to the systems and servers.
• Upgrade Data Center Hardware & Software/Operating Systems
• Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks in the data centers.
• Perform regular security monitoring to identify any possible intrusions to avert system compromise by ensuring that all systems within the University and the cloud are Secure.
• Perform regular backup operations and implement appropriate processes for data protection and disaster recovery procedures. 
• Resolve escalated Service Desk support requests.
• Provide advice on servers and systems related purchases. Interact and coordinate with vendors, suppliers, distributors, and contract consultants. Assist with negotiations and contracts, ensuring that data center related infrastructure purchases support the university business objectives while maintaining compliance with proven industry and corporate standards.
• Formulation of technical and managerial reports to support university management in decision on matters pertaining to data centers Infrastructure, systems and projects.
• Provide technical guidance and mentoring of other team members to improve their skills.
• Maintain documentation of operational procedures and systems configuration as per industry best practices.

For Appointment To This Grade, One MUST Have:

• Bachelor’s degree in Computer Science, Information Technology, Telecommunication engineering or a related field.
• Professional Certification: 
  • Systems administration certification:
  • Microsoft Certified Solutions Expert (MCSE) or Microsoft Certified Solutions Associate (MCSA) 
  • Certified Linux/Unix Administrator  
  • Any additional relevant ICT certifications.
• Minimum of three (3) years proven hands-on experience administering data centre infrastructure in a high-availability network environment, supporting private & public cloud computing infrastructure, resources, services, Storage and virtualization infrastructure.
• Competencies and Attributes
  • Experience with windows and Linux/Unix server operating systems, current equipment and technologies, enterprise backup and recovery procedures.
  • Experience with Active Directories, DNS, Remote Access (VPN).
  • Experience with Virtualization platform (VMware or Proxmox or others)
  • Experience with Infrastructure performance monitoring tools.
  • Experience in project management, application design and integration, and cloud computing