Senior Key Account Manager at LOreal

YOUR FUTURE TEAM

• Join our amazing L’Oréal Dermatological Beauty division where our mission is to offer life-changing and sustainable dermatological solutions to all.
• The Dermatological Beauty Division is the world leader in dermocosmetics, with international skincare brands recommended by health care professionals and distributed in healthcare outlets worldwide including pharmacies.

A DAY IN THE LIFE

You will be responsible for accountability and achieving the agreed upon Key Account targets and KPI’s.

• Planning business development strategy with customers, analyzing performance of the key outlets covered and in line with channel and brand performance matrix, proposing suitable activation doors for respective brands.
• Developing, negotiating, and implementing Joint Business Agreements (JBA’s).
• Ensuring effective category management & merchandising in all key outlets is executed.
• Managing adequate stock cover in all outlets and ensure proper brand assortment (must have SKUs') as well as planning & running promotions effectively.
• Keeping abreast with competitor intelligence and generate reports and updates on all competitor activities like displays, pricing, new products/brand’s introductions.
• Effectively handle customer complaints, ensure proper invoicing and timely deliveries.
• Managing customer enquiries, managing debts and customer credit terms.
• Ensuring company product availability in all outlets, managing listing of new products, organizing new product sampling to create awareness and initiate activities to drive sales.
• Managing customers credit limits, credit days, and payment modes.
• Coaching and developing your team members. 

REQUIREMENTS

• Bachelor’s degree in Sales, Marketing, or any business-related course.
• 3-5 Years’ experience in a similar role.
• Prior experience in e-commerce.
• Prior management experience is a plus.
• Prior sales or marketing experience in the medical space is a plus.
• Proactive and assertive with strong relational and networking skills.
• Great analytics capacity (Proficient in business analytics, MS-excel etc.)