Senior Manager, Enterprise Technology & Performance (ET&P) – Consulting Department at Deloitte Consulting

Job Description

Main purpose of the job

• The holder of this position will effectively manage assigned projects and teams, and pursue business to meet assigned revenue targets. They will contribute to the firm's growth and development by ensuring engagement management, client management, business development and people development.

What you will do

• Engagement Management: Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk;
• Client Management: Manage day to day interactions with executive clients and sponsors;
• Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies;
• Practice Development & Eminence: Develop practical solutions and methodologies; assist in developing "thoughtware" and "point- of-view" documents; participate in public speaking events; get published in industry periodicals; and
• People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices.

Qualifications

• A Bachelor’s Degree in Computer Science or related field from a recognized university. A Master’s Degree will be an added advantage.
• At least 10 years' consulting experience, with 5 years’ experience in working at a managerial level. Experience in a professional services firm in a client facing role is an added advantage.
• At least 5 years’ experience managing large scale technology projects in one or more of the following areas: ERP Implementation (SAP), Cloud Transformation (AWS), and Technology Strategy and Architecture.
• A professional certification in one or more of the following areas: SAP, AWS
• A professional certification in Project Management, i.e. PMP or Prince 2, will be an added advantage
• Ability to lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies.
• Prior experience providing management consulting service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement
• Ability to demonstrate experience in overseeing the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.
• Experience in developing and presenting proposals for business development activities.

Behavioural competencies

• Excellent communication skills, both written and verbal.
• Effective interpersonal and relationship building skills.
• Good mentorship and coaching ability with desire to develop self and others.
• Strong client delivery focus.
• Adaptable, managing change and ambiguity with ease.
• Focus on quality and risk.
• Sound problem solving ability.

Technical Competencies

• Delivery Excellence - Ability to plan and execute a project to deliver a superior client experience.
• Knows the Business and Sector - Ability to comprehend how the client’s business works and keep up-to-date on industry/sector trends and leading practices.
• Analytical Thinking & Problem Solving - Ability to identify and solve problems objectively using analysis, experience and judgment.
• Financial Acumen - Ability to incorporate financial information when evaluating business opportunities and making recommendations.
• Executive Presence - Ability to develop relationships, establish credibility with and instill confidence in clients.
• Global Mindset - Ability to leverage cross-geography insights and practitioners to enhance client service delivery.
• Business-Technology Acumen - Ability to articulate how technology enables and differentiates the business and communicate this effectively to clients.