Senior Manager, Product Management NCBA Group at NCBA Group

Job Purpose Statement

The senior product manager charts the future direction of the Digital products suite as well as support execution against that long-term strategy to increase our impact. The role holder is a subject matter expert in financial services and payments with significant product management experience and will partner with cross-functional teams to set metrics and drive results.

Key Accountabilities (Duties and Responsibilities)

Product Management Strategy

Design a product strategy that will be relevant to core innovations, adjacent innovations and disruptive innovations. The role holder will focus on optimising existing products for established markets that Digital Business operates in. The role will also ensure that strategies are in place to introduce existing products in new markets or existing markets.

Product Management 

Identify potential opportunity areas, determine how much impact we can have for our customers, evaluate and implement the most effective course of action.

Business Management

Develop commercial models that directly impact top-line revenue and bottom-line operating costs and do it while delivering best-in-class product experiences across our channels.

People 

Define and implement recruitment, learning and performance management strategies, as well as cultural practices that attract, nurture and retain the best talent within the product vertical. Provide a supportive team environment focused on teamwork, skill-building and personal growth.

Ideal Job Specifications

Academic and Professional Certifications:

• University Degree. MBA or a Master’s degree in a business field is desirable.
• Product and Ecosystem Design, Project Management, Marketing and Service-oriented certifications desirable.

Experience

• At least 10 years’ work experience, 5 of which should have been in a senior management capacity in a similar-sized organisation having led successful business and product development projects and/or initiatives.
• Knowledge of multiple functional areas, including product management, engineering, UX/UI, sales, customer support, finance or marketing. Understanding of go-to-market commerce enablers (e.g., payments, loyalty, subscriptions, etc.).
• Ability to achieve strategic goals and evolve product strategy based on research, data and industry trends in an innovative and fast-paced environment. Excellent problem-solving, organizational and analytical skills.

Ideal Job Specifications

Ability to influence multiple stakeholders without direct authority.