Senior Manager, Retail Growth at Old Mutual Kenya

Job Description

KEY RESPONSIBILITIES

Business Growth

• Growth of Deposits both Cheap and Term deposit in line with the Bank Strategy
• Growth of the Loan book through quality disbursements.
• Growth of all Bancassurance products
• Quality management through timely payments and enhanced Schemes Relationship.
• Sales Team productivity Management through regular performance Management.
• Working closely with The Head of the Department to offer leadership to Retail Banking team to ensure achievement of both departmental and corporate objectives.
• Manage achievement of sales, retention of client base and profitability of portfolio.
• Optimize business growth through aggressive sales efforts resulting in quality growth of client’s relationship, develop new business and grow accounts.
• Offer competitive products and services that meet the needs of target market
• Modelling cross-selling initiatives to increase customer Share of wallet .
• Based on market intelligence, s/he to advise the segment head on the product improvements necessary for a better appeal.
• Increasing penetration of corporates with our products
• Reintroducing our full product offering to enable us increase customer wallet share through cross-selling
• Improve efficiency in handling Retail customer applications based on informed customer feedback
• Brand appeal in and outside our Retail relationships through word of mouth advocacy.
• Communicating and reinforcing the AML-CTF compliance culture established by the board
• Implementing and enforcing the board-approved AML, KYC & CFT policy within the Department, Unit or Branch

Responsibilities

Skills and Experience

5 Years relevant work experience

Education

Bachelor Commerce (Required)