Senior Officer Administrator at National Crime Research Centre

The appointment shall be permanent and Pensionable. The officer at this level will report to the Assistant Director Human Resource and Administration.

Key Responsibilities

Duties and responsibilities at this level will entail:

• Maintaining office diary;
• Typing and data processing;
• Undertaking reprography;
• Operating and managing office equipment;
• Attending to visitors/clients and customer inquiries;
• Handling correspondences, telephone calls, office documents and equipment;
• Planning and organizing meetings, appointments, workshops/conferences and seminars;
• Ensuring security of office equipment;
• Ensuring security, confidentiality, integrity and availability of office data, records and documents, including classified materials;
• Implementing and monitoring procedures for record keeping of correspondence and file movements;
• Maintaining an up to date filing system in the office including archiving of records;
• Preparing responses to routine correspondences;
• Managing office protocol and etiquette; and
• Managing petty cash.

Person Specifications

For appointment to this grade, an officer must have:

• A minimum of four (4) years relevant work experience;
• Business Education Single and Group Certificates (BES and GC) Stages I, II and III from the Kenya National Examinations Council in the following subjects: Shorthand III (minimum 120 w.p.m.); Typewriting III (50 w.p.m.)/Computerized Document Processing III; Business English III/Communications II; Commerce II; Office Practice II; Office Management III/Office Administration and Management III; and Secretarial Duties II; OR
• Diploma in Secretarial Studies from the Kenya National Examinations Council;
• Bachelor’s degree in Secretarial Studies or Bachelor of Business and Office Management from a recognized institution; OR Bachelor’s Degree AND a Diploma in Secretarial Studies from a recognized institution;
• Professional qualification (such as Public Relations and Customer Care Course lasting not less than (2) weeks from a recognized institution) and membership to a professional body where applicable and in good standing;
• Supervisory course lasting not less than two (2) weeks from a recognized institution;
• Proficiency in computer applications; and
• Fulfilled the requirements of Chapter Six (6) of the Constitution.

Skills and competencies

• Leadership skills;
• Strategic and innovative thinking; 
• Interpersonal relationship skills;
• Strong analytical skills;
• Negotiation skills;
• Report writing skills;
• Problem solving skills;
• Communication skills;
• Ability to work under pressure;
• Ability to work independently and in a team;
• Ability to work with and supervise multigenerational staff; and
• Excellent administrative capabilities.