Senior UX Designer at Safaricom Kenya

Key Responsibilities:

• Lead design work for high-impact internal tool initiatives.
• Translate complex workflows into streamlined, user-friendly interfaces.
• Work end-to-end—from research and concepting to prototyping and delivery.
• Maintain design quality and consistency across your own and the chapter's output.
• Mentor and support designers in ypur chapter across squads working on internal tools.
• Facilitate regular design critiques, craft development sessions, and chapter rituals.
• Champion best practices in design process, documentation, accessibility, and design system usage.
• Help build a healthy team culture grounded in feedback, inclusion, and continuous learning.
• Partner with PMs/POs, engineers, and other cross-functional leads.
• Advocate for user-centered design and accessibility across the internal platform experience.
• Contribute to evolving our design system, patterns, and guidelines for internal use cases.

Qualifications

• 5+ years of experience in UX/product design, with at least 1–2 years mentoring or leading other designers.
• Experience designing complex workflows or internal tools—preferably in B2B or enterprise environments.
• Strong portfolio demonstrating craft excellence, systems thinking, and leadership impact. 
• Excellent communication, facilitation, and feedback skills.
• Comfortable balancing hands-on work with mentorship responsibilities.
• Skilled in Figma and modern design tools; experience with design systems and token-based theming is a plus.