Servicing Officer at Jubilee Insurance

Job Ref. No. JLIL091

We currently have an exciting career opportunity for Servicing Officer within Jubilee Life Insurance Limited. The
position holder will report to the Assistant Manager – Servicing & Client Relations and will be based at Head office
in Nairobi.

Role Purpose

The role holder will be responsible for servicing of Corporate Life clients with the main aim of retention of existing business and growth of new business.

Main Responsibilities

1. Providing excellent service to customers within the Group Life Business and building relationships with new existing clients
2. Supporting Group Life Scheme renewals as well as premium collection and allocation
3. Preparation and follow up of relevant annual Renewal costing schedules, ensuring at least all schemes are retained as per the set plan/limit.
4. Compiling data on Group Life management key figures
5. Ensuring maintenance of accurate records pertaining to the business
6. Quotations processing & follow up and Policy document preparation
7. Responsible for new business onboarding.
8. Implementing projects relating to Group Life business aimed at improving efficiency and accuracy
9.  Any other responsibility as may be assigned by supervisor or management from time to time

Key Competencies

1. Visionary Leadership
2. Entrepreneur Spirit
3. Market Awareness
4. Customer Focus
5. Continuous Innovation
6. Ownership & Commitment

Qualifications

1. Bachelor’s degree in Commerce, Insurance, Actuarial Science, or any other related field.
2. Progress in ACII/IIK