Shop Operation Officer at Kilimall

We invite you to be part of our team by submitting your application to the following role bases in Nairobi.

This position involves all seller center back-end operations.

You will be accountable for the most important department of Kilimall’s boosting growth and profitability.

The incumbent will be reporting to the Operations Supervisor.

Responsibilities:

1. Driving the growth by setting up right prices for various products

2. On-boarding 100% of assigned accounts products

3. Developing product list description

4. Participating in key promotional events in the company such as Flash sales, Black Friday etc.

5. Managing after sales cases and general shop operations

6. Managing customer feedback, responses and follow-up. 7. Inventory control

Who are you?

Required Skills and Competencies:

• Minimum of a Bachelor’s degree in any related course.
• Proficient computer skills of using Office software, especially Excel.
• Outstanding organizational skills.
• Outstanding communication skills, both written and verbal.
• Good report writing skills
• Good inter-personal
• Ability to work under pressure.