Shop Operations Assistant at Kilimall

Responsibilities:

1. Responsible for SOP store sales and profits
2. Maintaining good relationship with vendors by maintaining competitive prices and stock stability.
3. Provide exceptional customer service and resolve customer complains.
4. Communicate, execute, and manage e-marketing plans in cooperation with other team members.
5. Use different e-marketing channels such as social media (Facebook/Twitter) and search engine optimization.
6. Assisting process daily orders and after sale application.
7. Manage store operational issues, including joining into campaign, physical inventories, price changes, etc.
8. Verification of vendor payment amount.

Who are you?

Required Skills and Competencies:

• Minimum of a Bachelor’s degree in any related course.
• Relevant experience in purchasing and resource development is preferred
• Highly motivated, entrepreneurial, self-starter
• Proactive and a strong sense of responsibility and ability to work independently
• Organized with an ability to work under pressure
• A proven record of effective acquisition of customers traffic.
• Stakeholder and relationship management skills.
• Data analysis skills
• Creative, analytical, able to find simple solutions to complex problems
• Outstanding communication skills, both written and verbal