Showroom Sales Lead at Volt Management Services Limited

KEY RESPONSIBILITIES

• Sales Supervision: Oversee the sales activities of the showroom & online stores team.
• Customer Engagement: Build relationships with customers, including identifying opportunities to drive repeat business.
• Gather customer feedback and make product improvement suggestions.
• Sales: Engaging with customers directly and selling, including in person, via the phone, or over email.
• Team Leadership: Manage performance, coach staff, and find ways to improve sales activities.
• Administration Duties: Supervise company reception activities, and other front-office administrative activities.
• Improvement Projects: Initiate and / or supervise improvement projects; whether relating to the physical environment, products, sale processes, communication, or any other area.
• Other: Involvement in cross functional projects, or other responsibilities, from time to time.

SKILLS & EXPERIENCE

• Undergraduate or higher qualification from a highly regarded university.
• A track record of high-performance in a related role.
• Retail experience preferred, especially store management.
• Hands-on sales experience, including building customer rapport.
• A change maker, who is comfortable in a dynamic environment (e.g. start-up / scale-up) or an organisation undergoing significant change.