Spa and Gym Trainee at Kempinski Hotels

Spa & Gym Trainee

• Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold company policies and requirements at all times.

Key Responsibilities: 
Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to: 

• Ensure clients receive treatments according to the spa`s standard operating procedures and policies. 
• Perform spa treatments to a high standard. 
• Maintain hygiene and cleanliness of treatment rooms. 
• Manage levels of professional stock and supplies. 
• Refer and abide by the spas standard operational procedures, policies and form manuals 
• Conduct treatments according to Kempinski the spa menu, standards and outlined protocols 
• Have knowledge of the process, benefit and outcome of all practiced techniques and treatments 
• Have good working knowledge in related treatment products and the ability to be flexible in the same with regards to guests requests 
• Be confident working with and fully understanding the health assessment, able to work with discretion to ensure that any necessary precautions are taken
• Confirm the scheduled treatment with the guest before starting the treatment 
• Ensure all treatment and preparation areas are set up to standard and any discrepancies have been resolved immediately 
• Ensure treatment room should is in order before welcoming any guest, or handing over to your colleague 
• Ensure products must are in place and refilled as per standard and act on any discrepancies 
• Serve post treatment drinks, having the knowledge of the properties of the refreshment 
• Make product recommendations. 
• Deliver personalized, individual service to all guests in the Spa and Fitness area. 
• Provide instructions and classes for a safe and inspiring fitness practice. 
• Conducting cardio test, health / fitness assessments, and flexibility tests with assigned clients. 
• Creating a workout plan/program with assigned client.

Desired Skills & Qualifications:- 

• Degree/ Diploma in Massage therapy /Gym operations from a recognized learning institution 
• No work experience is required 
• Less than one year since completion (2021/2022) 
• Kenyan Citizen 
• Completed coursework (If even if not graduated) 
• Ability to work and communicate in a multinational environment 
• Excellent grooming skills and must be well versed in professional and personal etiquette 
• Good Communication skills 
• Out going with a positive learning attitude