Supervisor - Sharepoint Developer at Kenya Revenue Authority (KRA)

Job Summary 

The job holder is responsible for;

• All aspects of the design, development, deployment, operations, training and support of key SharePoint solution developments to automate business processes and support existing ones.
• Work as part of the SharePoint development team to design and develop enterprise portals and applications built on top of SharePoint.
• Development or enhancements of new online solutions as per new business requirements and continuous improvement initiatives in line with procedures and standards.

Key Responsibilities  

• Understand KRA’s collaboration, workflow, data and document management requirements and opportunities to drive a paperless, do-it-yourself, and do-it-for-me culture.
• Work closely with users and stakeholders to analyse and determine detailed business requirements as they relate to SharePoint solution opportunities.
• Determine the most effective SharePoint solution architecture and taxonomies to address identified business requirements
• Review existing SharePoint solutions to identify and address any deficiencies
• Carry out analysis, design, development, and delivery of custom-built web parts, application pages, user controls, web services, master pages, application wizards, dashboards, and reports.
• Develop integration layers to back-end databases, remote web services, and other data sources.
• Extending SharePoint functionality with forms, web parts, and application technologies.
• Set SharePoint development project schedules, manage stakeholder expectations and provide timely communications and reporting.
• Lead development and deployment of SharePoint solutions to meet identified requirements
• Provide expert user support and guidance on SharePoint solutions as required.
• Drive best practice usage and compliance with policy and audit requirements.
• Contribute to improving consistency and effectiveness of information and document governance within the Authority.
• Drive consistency in SharePoint deployment and usage, including taxonomies, templates, master pages and security management
• Resolving incidents as level two and level three support
• Resolving problems as level two and level three support
• Reviewing design and architecture to guarantee service availability, performance and resilience.
• Prepare documentation (User manuals, Technical manuals, deployment instructions, roll back instructions, etc.) to ensure that they meet set quality standards
• Ensures that the approved coding standards are consistently applied in every solution developed.
• Ensure conformity to ISO (9001:2015 and 27001:2013) and data security requirements.

Academic and  Professional Qualifications   

Academic Qualifications

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.

OR

• Bachelor’s degree in any other field with a Postgraduate qualification in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering or any other IT related field.

Required Certifications/Trainings

• Professional Certification or Training in any one of the following areas is required:
• Microsoft SharePoint training / certification MOSS or WSS certification.
• Systems Development i.e. Java Programming, Python, Web Design and Development, Oracle Developer etc.
• Business Systems Analysis i.e. CBAP Certification / Training
• Systems Modelling and Design Techniques
• Process Modelling and Design Techniques

Desired Certifications

• Certification or training in any of the following areas will be an added advantage:
• Training in middle level management / Supervisory Skills courses.
• IT Governance i.e. ITIL or COBIT 4/5
• Project Management i.e. PMP, Prince 2 or Scrum.
• Training or Certification in Database Administration i.e. Oracle, PostgreSQL, MySQL or Microsoft SQL Server.
• Training in operating systems i.e. Windows, Linux or Unix.

Technical Skills Required:     

The Job holder must have:

• Working experience in SharePoint Product Development and Administration
• Practical SharePoint product experience - configuring, administration, development and deploying solutions
• Experience of developing SharePoint sites / pages
• Good front end/CSS skills and experience
• Experience of integrating SharePoint with third party applications - using CSOM, JSOM, API etc.
• Strong knowledge of SharePoint Application models
• Strong practical knowledge of SharePoint Search Service, User Profile Service and other Service Applications
• Strong practical experience in the use of PowerShell.
• Experience taking requirements and generating designs and implementing a final solution
• Experience developing SharePoint web parts, site templates, content types
• Extensive knowledge and skills in SharePoint Server, C#, ASP.NET, and .NET Frameworks ADO.NET, VB, HTML, CSS, JavaScript, jQuery, XML, SQL Server, Web Services, security, instrumentation, exception handling, SharePoint branding and support of large, complex, or enterprise-wide solutions
• Basic knowledge of the following tools: process modelling (MS Visio, etc.), Project Management i.e. MS Project and Presentation i.e. MS PowerPoint

Relevant Work Experience Required

• Proven experience in design, development and implementation of SharePoint products.
• Proven experience in integration of business systems in a similar large organization.
• At least three (3) years’ experience as a software developer in a busy organization.
• Minimum of 2 years work experience in SharePoint development

Competencies

The Job holder must:

• Have good understanding of the KRA’s goals and objectives.
• Be resilient, focused, results oriented and a team player.
• Have strong analytical, diagnostic, decision making and problem solving skills.
• Have strong abilities to conduct research affecting business and propose suitable solutions/products.
• Have ability to pay attention to details and work under minimum supervision and for long hours within constraints.
• Have strong interpersonal, written and oral communication skills.
• Have good negotiation skills.
• Be able to build and maintain strong relationships with contracted parties, third party organizations, users and staff.
• Have Change management skills.
• Ability to interact confidently with users to establish what the problem is and explain the solution
• Ability to prioritize competing work commitments and deliver on time
• Passion for innovation and creativity
• High levels of integrity
• Ability to work under minimum supervision