System & Process Officer at BBOXX

Job’s Responsibilities

• Review existing systems and processes as required.
• Design new process systems and frameworks.
• Troubleshoot technical issues.
• Risk mitigation planning.
• Collaborate with Logistic, HR, Portfolio, Retail, Repair, and IT team to resolve issues and ensure solutions are viable and consistent.
• Create system guidelines and manuals for Bboxx.
• Lead refresher training sessions and change management on system processes.
• Conduct regular reviews of systems, processes and generate reports on efficiencies and improvement areas.
• Structure and prioritize business requirements and communicate plans on behalf of the System Process Manager.

Desired Qualifications and Skills

• Bachelor’s Degree in IT and Computer Studies; Business Administration or related fields.
• At least 2 years’ experience.
• Data Analysis.
• Critical thinking ability.
• Strong problem-solving capacity.
• Knowledge of diverse business processes.
• High-level written and verbal communication skills.
• Project management skills.