Team Assistant at World Bank Group

Duties and Responsibilities:

Duties will include, but are not limited to:

• Provide high quality support to the departmental team, including scheduling of appointments, monitor documents for signature/approval; monitor and follow up on issues and priorities; handle incoming correspondence and internal and external queries; draft and handle routine correspondence;
• Provide primary assistance in the implementation of the teams work program, including some specialized support in a specific area(s), e.g. task management, procurement, database management, information technology, editorial assistance, etc;
• Identify and resolve diverse issues/problems as they arise, which often requires interpretation of existing procedures and processes and independently determining the appropriate application;
• Suggest ways to enhance work organization and effectiveness;
• Exercise quality enhancement function for project and other documents by ensuring adherence to departmental, and institutional guidelines;
• Serve as an information resource on status of projects/products and draft a variety of standard project-related correspondence;
• Act as back-up to other ACS colleagues in the office in their absence or during a busy period.
• Undertake ad hoc duties that may be assigned by the Country Manager or the designated Country Office supervisor.
• Work will involve frequent interaction with the following:
• Internal contacts: other VP units, World Bank as well as staff in all locations, locally and internationally.
• External contacts: Government Officials, Consultants, External Organizations, and other Service providers.

Selection Criteria

• Bachelor’s degree with at 3 – 5 years’ relevant work experience in a large multinational organization
• Proficiency in office productivity tools (including MS Office, Excel, PowerPoint, Word, Outlook)
• High degree of judgment and tact in handling, processing and communicating matters of a sensitive and confidential nature
• High degree of motivation, initiative, flexibility and reliability
• Outstanding interpersonal skills to interact effectively with a range of contacts internally and externally and deal effectively with diverse situations which require good judgment, tact and diplomacy
• Proven ability to work effectively in a team-orientated, multi-cultural environment, and function as an effective team member in various groups
• Strong written and verbal communication skills to prepare draft communications and ensure quality of written outputs
• Ability to produce high quality work under pressure
• Effective time management and organizational skills
• Fluency in English

Closing: 27, Nov, 2022