Technical Business Analyst at Gulf African Bank

Job Purpose:

• The role is responsible for leading requirements engineering and managing the business needs of the business users and stakeholders for assigned projects and initiatives. The role holder will lead and collaborate with cross-functional teams including business units, subject matter experts and technical resources to gather and document business and technical requirements, analyze, and validate the requirements, and propose ways in which the existing processes and systems can be managed to meet business requirements.
• The person will also provide thought leadership in business and process analysis and product design and support business teams in delivery of solutions that meet business and technical requirements as per the established organization standards and industry frameworks.

Key Responsibilities:

• Leads project teams and vendors to drive the business needs and expectations by ensuring business intent is well understood and delivered.
• Manage business relationships with different business areas and liaise with other sections/departments in the delivery of services and projects as well as maintain good working relations between the IT and Vendor Delivery teams and all stakeholders.
• Review and validate test basis documents, test cases, test strategy documents for accuracy, coverage and conformity to requirements.
• Manage and execute various levels of functional and non-functional testing including system, user acceptance and regression tests.
• Generate process and solution documentation that clarifies and validates how the organization utilizes business systems to meet business requirements.
• Working and aligning with the risk, compliance, and data protection teams to complete new products and services risk assessments and ensure services reach the bank’s risk and compliance standards.
• Collaboratively support development of and review Business Cases, Request for
• Proposals (RFPs), Request for Quotations (RFQs) for technology and solutions delivery, vendor evaluation documents and plans, and participate in technical and functional evaluation of bids for new systems and solutions.
• Promote proper release planning, guaranteeing successful solution deployments and adherence to business needs and priorities.
• Participate in innovation to improve delivered products and services and to explore new technologies and their applications to the enterprise space.

Knowledge and Experience:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field of study.
• At least 6 years’ experience in Information Technology/ Business Analysis/ Systems Analysis/ Process Analysis.
• 3 years in IT Projects with experience working in a fast-paced agile environment.
• Preference for Banking System Implementations/Upgrades/ Enhancements.
• Knowledge in Accounting & Finance behavior of banking applications and products
• Knowledge of waterfall and agile project delivery methodologies applied in IT Projects.
• Good presentation & data analytical skills and Business Process Documentation applications
• Strong communication and negotiation skills with the ability to influence outcomes