Technical Delivery Manager at KCB Bank Kenya

KEY RESPONSIBILITIES

• Understand Bank’s technical infrastructure and ecosystem and manage complex technical projects from concept to closure
• Ensures that project-critical resources are available and used efficiently to support the project goals
• Direct technical teams through all phases and activities of the project, including analysis, design, development, testing and implementation
• Communicates with project team to ensure understanding of project goals, milestones, deliverables, and individual roles and responsibilities
• Provide regular updates to business customers and stakeholders, project sponsor on the status of the projects
• Ensure project and technical solution aligns with scope and is delivered within budget and timelines
• Own the technical delivery of technical projects, manage technical tasks at a granular level, follow up with key stakeholders.
• Collaborate with partner teams and stakeholders to define deliverables, determine pre-requisites and identify documentation needs
• Proactively identify, plan, and communicate project risks and roadblocks in delivery and manage them appropriately.
• Responsible for maintaining the functional integrity of all the systems and integrated components throughout continual solutions delivery.
• Ensure that technology solutions are fit-for-purpose and aligned with architectural principles, standards, roadmaps and that they minimize technical debt.
• Use agile methodologies to maintain a strong focus on delivery priorities, holding delivery teams to account for timely delivery, and swiftly responding to changing requirements, dependencies and risks.

DAILY RESPONSIBILITIES: NOT MORE THAN 5 OF THE MOST TYPICAL

• Aggressively manage dependencies and impact, coordinate with other stakeholders, and remove obstacles that stand between delivery team and business & customer success.
• Focus 80% of time on managing the delivery process and 20% on documentation / administration
• Ensure delivery issues are analyzed and resolved in a timely fashion.
• Oversee delivery team activities and provide direction and guidance as needed to ensure timely and accurate customer deliveries
• Ensure project and technical solution aligns with scope and is delivered within budget and timelines

CHALLENGES: GIVE ONE EXAMPLE OF THE CHALLENGES ENCOUNTERED IN THIS JOB

• Removing project delivery impediments, improving productivity of project team, consistent and sustainable execution while staying within the organization governance frameworks.

AUTHORITIES[1]: MANDATES, SIGNING AND/OR APPROVAL LIMITS

• Authority Type    Impact Key[2]    Currency    Limit Value    Authority Level[3]
• Recommend for approval    RP    N/A    N/A    RC

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

Education

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology or a related field of study    RQ
• Project Management    PRINCE II (Practitioner)/PMP /PMI-PMP/ AgilePM / PMI-ACP / Certified Agile Project Manager (IAPM) / Certified Scrum Master (CSM)    RQ     
• Professional Qualifications    ITIL Foundation    AA     

Experience

Minimum Work Experience

5 years

Detail    Minimum No of Years    Need Type[5]

• Progressive Experience in IT    5 Years     
• Technology Projects Management / Delivery    4 Years